Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Maryam Ali Hasan Ali Ibrahim Suwaid Alali

Maryam Ali Hasan Ali Ibrahim Suwaid Alali

Ras-alkhaimah,UAE

Summary

Highly skilled professional with expertise in interpersonal, personal, and technical skills. Demonstrates strong management focus and strategic planning abilities. Proficient in keyboarding Arabic at 35 wpm and English at 33 wpm. Adept in MS Office Suite, including Word, Excel, PowerPoint, and Publisher. Experienced in customer service with effective complaint handling skills. Competent in Adobe Photoshop CS4 and Adobe Flash Professional CS6 for creative projects. Career goal: to leverage analytical and presentation skills to drive organizational success.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Receptionist

CCL LABEL INDUSTREIS LLC
Dubai, UAE
08.2024 - Current
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Answered and helped resolve enquiries from clients, vendors and general public.

Customer service officer

Carrefour
Rasalkhaimh, UAE
11.2021 - 05.2024
  • Resolved conflicts quickly whilst preserving positive business relationships.
  • Learnt new software systems rapidly, enhancing overall work efficiency.
  • Liaised between customers and management for effective resolution of issues.
  • Streamlined information flow through organized record keeping.
  • Handled multi-line phone system to facilitate timely response to inquiries.
  • Followed company guidelines to ensure consistent quality of service.

Cashier

Carrefour
Rasalkhaimh, UAE
10.2020 - 11.2021
  • Kept up-to-date with store promotions to provide accurate information to customers.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Communicated product information to customers, driving informed purchases.
  • Processed payments swiftly for improved customer experience.
  • Packaged customer items carefully, ensuing merchandise safety.
  • Collaborated closely with store management for daily operations success.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.

Education

Aldhait School
Ras-alkhaimah, aldhait south
09.2012 - 07.2013

Skills

  • Interpersonal skills
  • Personal skills
  • Technical skills
  • Management Focus
  • Keyboarding Arabic - 35 wpm
  • Leading speed
  • Keyboarding English - 33 wpm
  • Strategy
  • Accuracy
  • MS Office: Word
  • MS Office: Excel
  • MS Office: PowerPoint
  • MS Office: Publisher
  • Analysis
  • Practice
  • Windows Movie Maker
  • Presentation
  • Customer Service Skills
  • Adobe Photoshop CS4
  • Planning
  • Listening skills
  • Effective complaint handling skills
  • Adobe Flash Professional CS6

Languages

Arabic
Native
English
Advanced

Timeline

Receptionist

CCL LABEL INDUSTREIS LLC
08.2024 - Current

Customer service officer

Carrefour
11.2021 - 05.2024

Cashier

Carrefour
10.2020 - 11.2021

Aldhait School
09.2012 - 07.2013

Similar Profiles

Create profile
Maryam Ali Hasan Ali Ibrahim Suwaid Alali