Maryam Al Qassab
Fresh Industrial Engineering Student
Dubai
Summary
A hardworking Industrial engineer and multi-tasking individual with a strong desire to build a stable career in a reputable organization. I am there to leverage my exceptional engineering knowledge, organizational and time-management skills to contribute to the growth of a dynamic company.
Overview
7
7
years of professional experience
15
15
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Remittance Clerk
Al Ansari Exchange
Dubai
04.2021 - 04.2023
- Designation at the time of employment was Dirhams Cashier.
- Anti-Money laundering Training to ensure compliance with regulations.
- Explaining exchange rates, fees, and providing information about the services offered.
- Team collaboration to ensure smooth operation and resolve any issue.
- Cash handling.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Generated invoices upon receipt of billing information and tracked collection progress.
Sales Assistant
Al Futtaim Company
Dubai
01.2020 - 03.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
Industrial Trainee
VX studio
Dubai
09.2022 - 12.2022
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
- Wrote reports and papers for various levels of technical users.
- Reviewed and updated standard operating procedures per specifications.
- Accompanying senior staff on site visits.
- Observing construction activities and process.
- Conducting safety inspections and identifying potential hazards.
- Problem solving in areas that need improvement.
Telecommunications Specialist
Etisalat
Dubai
07.2017 - 08.2017
- Customer Service representative.
- Provided assistance to customers.
- Resolved customer queries effectively.
- Data entry and analysis.
Patient Registration Clerk
Dubai Hospital
Dubai
07.2016 - 08.2016
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Handled calls to address patients inquiries and concerns.
- Obtained scanned records and uploaded into database.
- Evaluated source documents to locate information needed for each date entry field.
Education
Bachelor of Science - Industrial Engineering
Higher Colleges of Technology
Dubai 01.2016 - 05.2023
High School Diploma -
Al Maaref Private School
Dubai 01.2009 - 05.2016
Skills
Data Entry
Communication
Organization
Teamwork and collaboration
Data management and analysis
Problem-solving
Project management
MS Office
Leadership
Marketing
Sales
Accomplishments
- Completed First Aid CPR And AED Provider Course organized by the DHA Department (2014)
- Attended Injaz's workshop for gaining innovative and entrepreneurship skills (2016)
- Completed two months of training for horse riding (2022)
- Volunteered in Zanzibar with Nomuhub for 120 hours in construction by building schools for children (2018) (2021) (2023)
- Volunteered in Srilanka with Nomuhub for 40 hours in construction by building schools for orphange (2019)
- Volunteered in Bali with Nomuhub for 40 hours in construction by building schools for children (2022)
- Aiesec Member (2019)
- Volunteered One month with Aiesec in China Shenzhen by developing leadership skills through organizing and leading projects, events, and teams , Exchanging cultures ,Teaching English to school students in the second grade , Collaborating with the team members and working collectively to achieve common goals.
- Volunteered in the UAE for 116 hours in different areas
- Courses taken in: Used Auto-CAD software, Developed 3D models and drawings using Solid works, Code blocks, Python, Dev C++.
- Won third place in Sheikh Hamdan Bin Mohammad for School games (Basketball) for the academic year (2012-2013)
Certification
Institution of occupational safety and health certificate (IOSH)
Timeline
Industrial Trainee
VX studio
09.2022 - 12.2022
Institution of occupational safety and health certificate (IOSH)
02-2022
Remittance Clerk
Al Ansari Exchange
04.2021 - 04.2023
Leadership development experience
03-2021
Logistics Foundations
03-2021
Sales Assistant
Al Futtaim Company
01.2020 - 03.2023
Telecommunications Specialist
Etisalat
07.2017 - 08.2017
Patient Registration Clerk
Dubai Hospital
07.2016 - 08.2016
Bachelor of Science - Industrial Engineering
Higher Colleges of Technology
01.2016 - 05.2023
High School Diploma -
Al Maaref Private School
01.2009 - 05.2016