Summary
Overview
Work History
Education
Skills
Interests and Hobbies
Languages
Timeline
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Maryam AL Shehhi

Maryam AL Shehhi

Sharjah,UAE

Summary


Friendly and open communicator with well-developed interpersonal and active listening skills. Focuses on providing timely and useful responses to customer queries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Customer service officer

prime medical canter
Sharjah, united arab emirates
12.2023 - Current
  • Improved customer satisfaction by providing prompt and efficient service.
  • Managed difficult customer situations for maintaining company reputation.
  • Delivered high-quality service with attention to detail and professionalism.
  • Followed company guidelines to ensure consistent quality of service.
  • Met daily targets by efficiently managing workload within set timelines.
  • Streamlined information flow through organised record keeping.

Customer Service

Tasheel
01.2021 - 04.2021
  • Work in Tasheel customer serves for 4 months

Education

High School Certificate - Art

Sakina Bint Al Hussain
01.2019 - 12.2019

Skills

  • Excellent computer skills
  • Leadership skills
  • Organization and Communication skills
  • Problem Solving and Decision making skills
  • Self-Motivation
  • Excellent individual and group work skills
  • Active listening
  • Customer Service
  • Public speaking

Interests and Hobbies

  • Dealing with people from different countries and share cultural knowledge.
  • Sharing knowledge and experience with colleagues and business partners.
  • Shopping, traveling and learning new skills.
  • Sport: swimming, Horse riding, biking and car race.
  • Reading.

Languages

Arabic
Intermediate
English
Intermediate

Timeline

Customer service officer

prime medical canter
12.2023 - Current

Customer Service

Tasheel
01.2021 - 04.2021

High School Certificate - Art

Sakina Bint Al Hussain
01.2019 - 12.2019
Maryam AL Shehhi