Maryam AL Shehhi
Sharjah,UAE
Summary
Friendly and open communicator with well-developed interpersonal and active listening skills. Focuses on providing timely and useful responses to customer queries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Customer service officer
prime medical canter
Sharjah, united arab emirates
12.2023 - Current
- Improved customer satisfaction by providing prompt and efficient service.
- Managed difficult customer situations for maintaining company reputation.
- Delivered high-quality service with attention to detail and professionalism.
- Followed company guidelines to ensure consistent quality of service.
- Met daily targets by efficiently managing workload within set timelines.
- Streamlined information flow through organised record keeping.
Customer Service
Tasheel
01.2021 - 04.2021
- Work in Tasheel customer serves for 4 months
Education
High School Certificate - Art
Sakina Bint Al Hussain
01.2019 - 12.2019
Skills
- Excellent computer skills
- Leadership skills
- Organization and Communication skills
- Problem Solving and Decision making skills
- Self-Motivation
- Excellent individual and group work skills
- Active listening
- Customer Service
- Public speaking
Interests and Hobbies
- Dealing with people from different countries and share cultural knowledge.
- Sharing knowledge and experience with colleagues and business partners.
- Shopping, traveling and learning new skills.
- Sport: swimming, Horse riding, biking and car race.
- Reading.
Languages
Arabic
Intermediate
English
Intermediate
Timeline
Customer service officer
prime medical canter
12.2023 - Current
Customer Service
Tasheel
01.2021 - 04.2021
High School Certificate - Art
Sakina Bint Al Hussain
01.2019 - 12.2019
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