Maryam Hasan

• Provided primary customer support to internal and external business partners..

• Worked at Nielsen as a freelancer conducting market research projects
• Devised questionnaires, surveys and open forum discussions to generate real-time data collection from target demographic.

• Interacted with guests to obtain positive or negative feedback and constructively apply information.

• Solved customer challenges by offering relevant products and services.
• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Helped customers complete purchases, locate items and join reward programs.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Informed customers of current store promotions to encourage additional sales purchases.

o Sharjah Light Festival - Responded to questions from customers and community members.

o Sharjah Book Fair - Used strong interpersonal communication skills to convey information to others.

o Women’s run - Adhered to organization procedures and instructions to maintain safety for program participants and other workers.

o Community service - Engaged in community outreach to support program mission.

o School trade fair (2017-2019) - Adhered to organization procedures and instructions to maintain safety for program participants and other workers.

• Supported organizational account management duties under direct supervision.
• Prepared and posted financial journal entries using technically relevant software.