Dynamic and adaptable professional with a strong foundation in healthcare knowledge and customer service. Demonstrates excellent communication and leadership skills, effectively engaging with diverse groups including children and the elderly. Proficient in problem-solving, teamwork, and active listening, with a proven ability to work under pressure while maintaining friendly customer service. Skilled in data entry and computer applications such as MS Office, with a commitment to continuous learning and skill development.
I volunteered as a call centre during the pandemic, keep answering people, helping them by solving their problems, and update them with the new rules.