Maryam Saedavi
Client Relationship Executive, Administrative Manager, Business Development & Team Leadership, Property Consultant ,Collection Team (Credit Control,Business Relationship Officer
Dubai
Overview
20
20
years of professional experience
7
7
years of post-secondary education
7
7
Certifications
3
3
Languages
Work History
Administrative Manager
Ministry Of Education
Dubai
09.2018 - 07.2022
- devising and managing processes and projects, which could include recruitment, finances, advertising campaigns and events, and quality assurance
- liaising with potential students, other institutions and government departments
- preparing statistics and handling data, such as student numbers and attendance figures
- handling queries and complaints
- researching and writing reports
- organising events
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
Business Development & Team Leadership
Al Ostoora Tourism L.L.C
Dubai
01.2012 - 08.2018
- Handling end-to-end MICE (meetings, incentives, conferences & events) and performing all aspects of MICE.
- Directing and supervising general management of client bookings and booking details.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Developing sales forecasts, planning, researching and goal setting for the
products and venues.
Administrative Manager
Al Ostoora Trading LLC
Dubai
03.2010 - 09.2013
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Met department budgets by monitoring and reporting on office expenses.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
Property Consultant Client Relationship Executive
Damac Properties
Dubai
05.2007 - 10.2010
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated leadership skills in managing projects from concept to completion.
- Skilled at working independently and collaboratively in a team environment.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Developed new business and managed new and existing clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Business Relationship Officer
Attar Group
Dubai
07.2002 - 06.2007
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Excellent communication skills, both verbal and written.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor of Science - Applied Chemistry
09.2006 - 07.2010
MBA - Business Administration
09.2010 - 07.2013
Skills
Business Development
Forecasting
Team Management
Administration
CRM
Recruitment
Sales & Marketing
Customer Relationship
Tourism / MICE
Travel Arrangements
Collection / Credit Control
Real Estate
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Innovation and Creativity
Additional Information
Memberof Toastmaster
Timeline
Administrative Manager - Ministry Of Education
09.2018 - 07.2022
Positive Attitude and influencing
05-2017
Business Development & Team Leadership - Al Ostoora Tourism L.L.C
01.2012 - 08.2018
Banas Thali University - MBA, Business Administration
09.2010 - 07.2013
Marketing Management
04-2010
Administrative Manager - Al Ostoora Trading LLC
03.2010 - 09.2013
Team Building
02-2010
Negotiation Skills
08-2007
Communication Skill
07-2007
Stress Management
06-2007
Property Consultant Client Relationship Executive - Damac Properties
05.2007 - 10.2010
Innovation and Creativity
05-2007
Islamic Azad University - Bachelor of Science, Applied Chemistry
09.2006 - 07.2010
Business Relationship Officer - Attar Group
07.2002 - 06.2007