Maryam Salem

• Investigated suspicious, irregular or non-regulatory compliant activities.
• Conducted deep analysis of individual and companies profiles in order to ensure compliance with AML
• Identified potential risks through meticulous evaluation of company policies.
• Ensured regulatory compliance by implementing robust monitoring procedures.
• Maintained in-depth knowledge of banking regulations to ensure full compliance.
• Provided guidance on regulatory matters to all bank departments.
• Collaborated with internal teams to streamline compliance processes.
• Ensured adherence to Know Your Customer protocols, mitigating potential risks associated with new client acquisition.
• Handled complex cases involving large sums of money or high-profile individuals; ensured proper reporting as per legal requirements.
• Assessed risk profiles for potential clients, reducing the chance of illicit activities.
• Coordinated with various departments for smooth execution of KYC protocols.
• Completed extensive training courses on AML and KYC regulations, bolstering personal expertise and that of the team.
• Dealt efficiently with escalations related to KYC issues, resulting in quick resolution.

• Conduct in-depth due diligence on new and existing clients, verifying identities, assessing risk factors, and gathering necessary documentation.
• Analyze client data and risk factors to assign accurate AML ratings, ensuring effective risk mitigation strategies.
• Conduct enhanced due diligence when necessary, following stricter protocols for high-risk clients or complex situations.
• Collaborate with internal teams to collect missing documentation and clarify client information, ensuring effective communication throughout the process.
• Identify and report potential non-compliance issues, suspicious activity, and client red flags to the Compliance Officer.
• Maintain accurate and organized client data, ensuring secure storage and easy retrieval for audits or investigations.
• Contribute to ongoing monitoring activities, identifying changes in client risk profiles and mitigating potential threats.

• Review customer relationships and remediate via corrective action as / where appropriate

• Ensure that the processes or documentation is compliant with applicable rules / policies, risk, or audit requirements

• Managed inquiries related to deposit account. Open and closing of deposit account, ensured proper completion of forms, observe KYC policies and CB instruction.
• Handed inquiries related to finance and covered cards, proper maintenance of customer files, prepare finance applications and obtain necessary approvals, input of data in the system, ensure proper completion of forms.
• Sell and cross-sell banks products and promote revenue.
• Facilitated regular contact with key clients to maintain a high level of service.
• Took ownership of all customer queries, ensuring speedy resolution.
• Conducted regular reviews of client accounts, offering personalized solutions based on individual needs.

• Managed daily cash transactions for efficient customer service.
• Ensured accurate financial records by meticulous record keeping.
• Assisted customers with banking inquiries to enhance satisfaction rate.
• Identified opportunities for cross-selling bank products, boosted sales performance.
• Cash Controls – SOD/ During The Day
• Update FX Rate Board
• Cash Opening Controls
• Conducted end-of-day reconciliation, facilitated smooth operations.

• Processing of USD currency export bill payment.
• Processing all claims received for all currencies, including the T-reports.
• Acceptances and related correspondence.
• Managed complex trade transactions to ensure smooth workflow.
• Handled letters of credit, facilitated successful transactions.

• Typing all Types of Guarantees (Arabic & English) / (Word & GMG),
• Issuance New Guarantees Amendment Guarantee Claims Guarantees Commission Telexes, Debit Telexes, Cancellation Letter Bank Letter .
• Filling the Fax Reports: Control Package Sheet, following the unreleased pending messages., printing the Inbox messages, rerouting Telexes.