Maryam Bint E Tariq

• Promoted banking services to prospective clients for business expansion.
• Streamlined internal processes to improve operational effectiveness in the team.
• Increased my monthly sales by 10%.
• Negotiated favorable terms with clients during complex transactions, protecting the bank's interests.
• Collaborated closely with product development teams for creating innovative banking offerings.
• Managed complex financial transactions with utmost efficiency.
• Conducted risk assessments for business loans applications, mitigating potential losses.
• Maintained strict confidentiality whilst dealing with sensitive client information and records.
• Offered expert advice on KYC matters to colleagues from different departments, fostered a culture of knowledge sharing across the organisation.
• Provided training sessions to junior team members for improved performance.
• Ensured adherence to Anti-Money Laundering regulations by rigorous screening of customers' financial activities.
• Implemented innovative solutions for efficient KYC operations.
• Leveraged in-depth knowledge of banking regulations and SME financing options to provide clients with expert advice and guidance throughout the application process.
• Successfully resolved high-risk cases by collaborating with Relationship Managers (RMs) to enhance KYC documentation, ensuring compliance and minimizing risk exposure for the bank.

• Enhanced guest experience by providing warm welcome and guidance upon arrival.
• Maintained cleanliness of the venue throughout events.
• Monitored audience during performances to prevent disturbances caused by latecomers or inappropriate behaviours.
• Offered assistance to guests with special needs, promoting inclusivity.
• Assisted in setting up venue, ensuring professional appearance.
• Resolved guest issues promptly and efficiently ensuring high level of satisfaction.
• Provided clear instructions to guests, enhancing their understanding of the event layout.
• Collaborated with security staff to ensure safety at events.
• Collaborated closely with other ushers fostering a team-oriented work environment.

• Organised client meets for fostering stronger business relations.
• Collaborated with sales team to understand client needs more effectively.
• Coordinated with other departments for seamless service delivery to clients.
• Conducted regular follow-ups to ensure client satisfaction levels remained optimal.
• Cultivated long-term relationships with customers through consistent follow-up and exceptional service delivery,.
• Managed high-value accounts, ensuring maximum client retention.
• Established rapport with clients to facilitate open communication lines.
• Assisted in conflict resolution, leading to improved customer satisfaction.
• Improved customer relationships by addressing their queries and concerns promptly.
• Provided personalised attention to each client, making them feel valued and appreciated,.
• Negotiated deals with customers, resulting in mutual benefits.
• Educated customers about company products, services and special offers.
• Communicated client feedback to leadership teams and identified iimprovement possibilities.
• Reviewed client files to identify opportunities for cross selling.
• Interpreted customer needs to provide tailored advice on suitable products and services.
• Assessed market and competitor activity to remain ahead of trends.
• Evaluated consumer data to identify improvement gaps and opportunities.
• Built productive stakeholder relationships to increase engagement with customer activity.
• Brainstormed ideas with clients and stakeholders to maximise project potential.

• Greet and welcome visitors from diverse nationalities, providing a warm and informative first impression of the pavilion or attraction.
• Adapt tours to suit different audience types, including VIPs, school groups, families, and corporate visitors.
• Conduct guided tours in a clear, engaging, and articulate manner, delivering key messages aligned with the theme of the pavilion or Expo’s vision.
• Resolve visitor concerns and complaints courteously and efficiently, ensuring satisfaction and a memorable experience.
• Assist guests with accessibility needs, directions, and special requests during their visit.
• Report on daily visitor feedback, issues encountered, and suggestions for improvement.
• Assist in the opening and closing procedures of the pavilion or assigned area.
• Participate in cultural demonstrations or interactive elements of the exhibit when required.
• 
  

Provided exceptional customer service by addressing inquiries and resolving issues related to home healthcare services, enhancing patient and caregiver satisfaction.

Engaged with potential clients through proactive outreach, effectively communicating service offerings and benefits, leading to increased client acquisition.

Managed over 50 calls per day.

Collaborated with the healthcare team to identify client needs and recommend tailored solutions, improving service delivery and client outcomes.

Assist patients in scheduling medical appointments, home healthcare visits, and follow-ups with precision and empathy.

Identify patient needs and recommend appropriate healthcare services and packages, contributing to monthly sales targets.

Manage and update patient records accurately in the CRM system.

Prepare daily/weekly reports on calls handled, bookings made, and sales achieved.

Participate in training sessions and contribute suggestions to improve service quality and customer experience.