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Dynamic and hardworking professional with experience as a systems and network operations associate in complex tech environments. Proven track record in designing, implementing, and maintaining various networks. Skilled in creating customer-specific systems and training others. Aspiring to leverage technical and management skills in a leadership role at a top engineering firm. Strong communicator with excellent multitasking abilities and attention to detail. Leadership: Recognized for strong work ethic and ability to complete complex projects on time. Technical: Designs scalable, secure, and redundant networks using the latest hardware and software. Documentation: Creates clear procedural documentation and Visio diagrams for user handover. Communication: Delivers complex technical topics effectively to non-technical audiences through presentations and writing. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring, and testing networking software, computer hardware, and operating system software.

Professional IT Support Engineer with robust background in providing technical assistance and resolving hardware and software issues. Skilled in network troubleshooting, system maintenance, and customer service, ensuring seamless IT operations. Strong focus on teamwork and adaptability, consistently meeting and exceeding performance targets. Reliable and flexible, aligning with evolving organizational needs and priorities.
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

To Start My Career with an organization where I could add value to the organization for the mutual success by using my technical knowledge and skills.

Passionate and driven IT professional with a strong foundation in Information Technology and hands-on experience in managing IT infrastructures. From building computers at the age of 14 to heading the IT department at AST Logistics, I have developed a diverse skill set in hardware, software, and transport management. A quick learner and versatile individual, I thrive in dynamic environments. While working for PSI IT Services i have been permanently outsourced to Jonsson Workwear IT Department where i currently service 2 branches and over 200 happy end users.

Accomplished IT Support Engineer and Sales Manager, renowned for elevating IT system performance and driving sales growth at Tropical Heating. Expert in network troubleshooting and customer service, I've significantly enhanced user satisfaction and operational efficiency. Leveraging help desk support skills and a results-driven approach, I've achieved notable cost savings and fostered long-term client relationships. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Maryam Mohammed Alshehhi

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IT support engineer

Volunteering

Teaching

Training as Network engineer

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Bachelor of Technology - Networking

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IT support engineer

Volunteering

Teaching

Training as Network engineer

Bachelor of Technology - Networking

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