Overview
Work history
Education
Skills
Accomplishments
Certification
Training and Seminars
Timeline
Generic
Mary Ann Landero

Mary Ann Landero

Angeles City,Philippines

Overview

14
14
years of professional experience
1
1
Certification

Work history

Manager

Teresa's Private Pool
Angeles City
04.2017 - 12.2020
  • Maintained inventory control, reduced stock shortages.
  • Fostered a positive work environment with regular team-building activities.
  • Developed accurate sales forecasts for improved strategic planning.
  • Led performance reviews, identified areas for improvement.
  • Managed team dynamics by implementing conflict resolution strategies.

Evaluator

Land Transportation Office
Regional Office (NCR)
02.2010 - 08.2011
  • Carried out day-to-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Increased customer satisfaction by resolving issues.
  • Completed duties to deliver on targets with accuracy and efficiency.

Cashier/ Evaluator

Land Transportation Office
Caloocan Licensing Extension Office
01.2008 - 08.2009
  • Used Point of Sale system efficiently, speeding up transactions.
  • Balanced till at end of day, maintaining accurate records.
  • Resolved customer complaints professionally leading to higher retention rates.
  • Coordinated with team members for smooth shift transitions.
  • Processed payments swiftly for improved customer experience.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.

Assistant

Land Transportation Office
Regional Office
03.2007 - 01.2008
  • Support staff members with administrative tasks, reducing workload stress.
  • Answered phone calls promptly, providing excellent customer service.
  • Processed invoices, ensuring timely payments.
  • Recorded meeting minutes accurately, aiding in accountability and record keeping.
  • Assisted in budget planning to ensure fiscal responsibility.

Education

Bachelor of Secondary Education Major in Sports - Management

Far Eastern University
Recto, Manila
/2002 - /2007

Skills

  • Technical proficiency
  • Market insightfulness
  • Diplomatic negotiator
  • Budgetary oversight
  • Leadership excellence
  • Financial literacy
  • Customer orientation
  • Market analysis
  • Contract negotiation
  • Event planning
  • Performance monitoring
  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building

Accomplishments

UAAP Season 65 Volleyball Women's (Champion)

UAAP Season 69 Volleyball Women's (2nd Place) (Best Spiker)

Shakey's V-League Volleyball Women's

Milo Little Olympics Volleyball Girl's (Champion)

Palarong Pambansa Volleyball Girl's (5th Place)

University Games Volleyball Women's (Champion)

Member of FEU Women's Volleyball Team 2002-2007

Member of HAU Women's Volleyball Team 1998-2002

Member of FEU Institute Education P.E - SRM Club 2003-2007

Quality Management System Briefing

Orientation/ Re-orientation Seminar for Employees Under Job Order/ New Employee

Certification

ISO 9001-2008 Awareness Seminar

Briefing of Salient Points of RA9485

Training and Seminars

On the Job Training at St. Jude College Women's Volleyball Team

Job Fair Seminar FEU Auditorium

ISO Awareness Seminar LTO

Orientation/ Re-Orientation seminar on RA8749 for Law Enforcers and ASBU LTO

Timeline

Manager

Teresa's Private Pool
04.2017 - 12.2020

Evaluator

Land Transportation Office
02.2010 - 08.2011

Cashier/ Evaluator

Land Transportation Office
01.2008 - 08.2009

Assistant

Land Transportation Office
03.2007 - 01.2008

Bachelor of Secondary Education Major in Sports - Management

Far Eastern University
/2002 - /2007

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Mary Ann Landero