MARY ANN NARAGA
Dubai,United Arab Emirates
Summary
Dedicated professional with expertise in cross-selling, down-selling, and CRM software. Proficient in food handling, service, and basic preparation, with strong skills in cleaning, sanitization, and room setup. Demonstrates exceptional teamwork and effective time management, alongside a solid understanding of goods receiving procedures and supply chain dynamics. Strong verbal communication skills and knowledge of GDPR regulations enhance customer interactions and data management, aiming to optimize operational efficiency in the hospitality sector.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work history
Environmental Service Staff
Justlife Cleaening Company
2024.04 - 2026.04
- Disinfect surfaces, equipment, and high-touch areas following safety and hygiene protocols.
- Implement safety procedures to ensure compliance with hygiene regulations and promote a safe working environment.
- Maintain cleanliness and sanitisation of assigned areas, including workspaces, restroom, hallways, and common areas.
- Perform routine cleaning tasks such as sweeping, mopping, dusting and vacuuming.
- Supported facility readiness by maintaining cleanliness and organisation of all areas to ensure a welcoming environment.
- Uphold cleanliness standards in workspace to maintain hygiene levels.
- Oversaw resource allocation to optimise cleaning operations and improve service delivery.
Nanny / Babysitter
Filipino/ French Family (Cavaiotti Family)
Manila, Philippines
2023.09 - 2025.03
- Organised creative arts and crafts projects for the development of fine motor skills.
- Implemented bedtime routine effectively resulting in peaceful nights.
- Encouraged outdoor play regularly to promote physical activity and health.
- Encouraged children's creativity through imaginative play leading to development of self-expression.
- Prepared nutritious meals, promoting healthy eating habits amongst children.
- Nurtured children's love for learning by incorporating educational activities into daily routines.
- Taught basic life skills such as personal hygiene and dressing independently.
- Established positive relationships with parents to ensure consistent child-rearing practices.
- Administered first aid treatments when necessary, prioritising child safety at all times.
- Accompanied the family on holidays as a trusted caregiver, providing continuous care for the children.
- Maintained a safe and healthy environment for children by adhering to hygiene standards and safety procedures.
- Managed behavioural issues sensitively, fostering respect and good manners in children.
- Facilitated smooth transitions from day activities to nighttime routines, ensuring restful sleep.
Food attendant/Service Crew/Waitress
Roslyd Foodhauz and Catering Services
2022.11 - 2023.08
- Greet and assist customers, ensuring a friendly and efficient dining experience.
- Take customers' order accurately and serve food and beverage promptly.
- Maintain cleanliness and organization of dining areas, kitchen, and workstation.
- Support Team members to ensure smooth daily operations in a fast-paced environment.
Front Liner/ Cashier/ Cleaner
Roadway Auto Supply and Car Accessories
2017.09 - 2022.05
Front Liner/ Waitress
Rose Cake Hauz
2006.01 - 2008.01
- Assisted customers in a friendly and professional manner, ensuring a positive dining experience.
- Maintained cleanliness of front counter, dining area, and surrounding facilities to uphold hygiene standards.
- Handled cash, credit, and digital payments accurately as a cashier, and issued receipts.
Education
Surigao Del Norte National High School
2005.01 - 2006.01
Food and Beverage Services NCII
Bread and Pastry Production NCII
Nursing Assistant
Skills
- Cross-selling and down-selling
- Cleaning and sanitization
- Food handling and service
- Basic food preparation
- Room setup and organization
- Teamwork and collaboration
- Time management
- Goods receiving procedures
- Supply chain understanding
- Strong verbal communication
- Understanding of gdpr regulations
- CRM software usage
LANGUAGES
English
Philippine
Timeline
Environmental Service Staff
Justlife Cleaening Company
2024.04 - 2026.04
Nanny / Babysitter
Filipino/ French Family (Cavaiotti Family)
2023.09 - 2025.03
Food attendant/Service Crew/Waitress
Roslyd Foodhauz and Catering Services
2022.11 - 2023.08
Front Liner/ Cashier/ Cleaner
Roadway Auto Supply and Car Accessories
2017.09 - 2022.05
Front Liner/ Waitress
Rose Cake Hauz
2006.01 - 2008.01
Surigao Del Norte National High School
2005.01 - 2006.01