Highly experienced and motivated administration employee and I ‘am looking for a stimulating role where I can apply my enthusiasm and professionalism. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Hi, I’m
Mary Ann Tejero
Dubai
Summary
Overview
18
years of professional experience
Work History
Dahhan Business ServicesDubai
Administrative Assistant
08.2019 - Current
Job overview
- Handles the general required information from the Managing Director.
- Maintains staff-related concerns and consolidates/maintain staff files including visas, work permits, and insurance processing.
- Assist and reply the inquiries from the Marketing Team
- Call and check the accuracy of the Marketing Team visit report
- Provide admin support so those operations are maintained in an effective, up-to-date & accurate manner.
- Regulate and respond to company email communications/inquiries.
- Undertake such relevant works as may from time to time be required.
- Coordinating with the renewal of the trade licenses
- Coordinating with the process of new trade licenses inquiry from mainland or free zones.
- Processing of new license for any confirmed inquiry
- Registration of company file in immigration (new companies)
- Registration of company file in labour (new companies)
- Processing license renewal at Trakheesi online (clients under Trakheesi license)
- Handling Real Estate accounts – new, renewal, or amendment
- Processing trademark registration
- Application of reduction for the Trade License payment voucher if the client has requested to do so
- Processing Attestation of Equivalency Certification – Ministry of Economy
- Registration and processing of any documents at Dubai Chamber of Commerce (online)
- Handling & coordinating the process of Golden visas – property investor or golden visa (10 years)
- Processing MOFA attestation for corporate and individual
- Coordinating with the Embassy attestations or visa process corporate and individual
- Coordinate Insurance-related inquiries for clients (includes cancellation refund if requested)
- Handling custom code import/export code new or renewal
- Processing the trade license liquidations
- Giving Assessment exams to the candidates & posting job vacancies
- Removing DM remarks
- Safety Certificates renewal in Civil Defense
- Processing Dubai Chamber of Commerce attestation
- Handling Ministry of Health portal for the clients for the renewal of the MOH permit, amendment and also it includes the pharmacists license renewal or new application
- Processing of US or Schengen visa is there is an instruction
Dahhan Business Services, SPECIFIC DUTIES AND RESPONSIBILITIES
Marketing Executive
08.2017 - 08.2019
Job overview
- Managing all marketing for the company and activities within the marketing department
- Developing the marketing strategy for the company in line with company objectives
- Co-ordinating marketing campaigns with sales activities
- Overseeing the company’s marketing budget
- Creation and publication of all marketing material in line with marketing plans
- Planning and implementing promotional campaigns
- Manage and improve lead generation campaigns, measuring results
- Overall responsibility for brand management and corporate identity
- Preparing online and print marketing campaigns
- Monitor and report on effectiveness of marketing communications
- Creating a wide range of different marketing materials
- Working closely with design agencies and assisting with new product launches
- Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
- Analyzing potential strategic partner relationships for company marketing.
Sukh Sagar Bombay LLC
Administrative Officer / Secretary
06.2012 - 05.2017
Job overview
- Handles the general office administration
- Provide admin support that operations are maintained in an effective, up to date and accurate manner
- Maintain office files – confidential records and employee files
- Consolidate and maintain staff files including visa, work permits and insurance processing
- Prepare documents needed for staff contract and visa application and renewals
- Manages company’s vehicle insurance and permits
- Maintain a central record of all Company licenses
- Regulate and respond to company email communications/inquiries
- Manages regular mail, courier envelopes, faxes and telephone calls
- Arrange and coordinate for staff trainings (Basic Food Hygiene Training, PIC Training, Proper Usage of Chemical, etc.)
- Coordinate staff annual leave
- Prepares employment letter and job description and facilitate the induction and orientation to newly hired personnel
- Responsible for company’s marketing advertisement/promotions
- Create and maintain database for guest’s contact details (email listings)
- Provides accounting support such as data entries and when required for accounting department
- Provides support in the cash counter when required for service department in the restaurant
- Prepares and maintains all forms and other documents for passing the ISO Certification
- Maintain forms and records for ISO compliance
- Ensure that processes needed for the Quality Management System are established, implemented and maintained
- Facilitate Internal and External Audits
- Undertake such relevant works as may from time to time be required.
Jewel Craft LLC
Sales Executive
05.2005 - 02.2007
Job overview
- Welcoming guest and assisting them for their need
- Attending telephone calls with the best manner for customer complaints and inquiries
- Preparing cash sale of the day for bank depositing
- Handling cash sale, petty cash and floating cash
- Showing the new products and introducing them to the customer
- Know fashion for suggestion and recommendation
- Assisting and closing a deal.
Education
University of the Visayas
Bachelor from Secondary Education, English
University Overview
Skills
ISO 9001-2008 Trained Personnel for Quality Management Systemundefined
Timeline
Administrative Assistant
Dahhan Business Services
08.2019 - Current
Marketing Executive
Dahhan Business Services, SPECIFIC DUTIES AND RESPONSIBILITIES
08.2017 - 08.2019
Administrative Officer / Secretary
Sukh Sagar Bombay LLC
06.2012 - 05.2017
Sales Executive
Jewel Craft LLC
05.2005 - 02.2007
University of the Visayas
Bachelor from Secondary Education, English
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