MARY GRACE PANAO
Al Ain,UAE
Summary
Focused visual merchandiser in charge with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adapt at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Overview
13
13
years of professional experience
Work history
Visual Merchandiser In Charge
H&M
Al Ain City, Abu Dhabi
01.2023 - Current
- Contributed ideas at team meetings, fostering collaborative work environment.
- Implemented new display layouts to improve shopping experience.
- Developed innovative window displays to enhance customer engagement.
- Conducted regular competitor research to stay ahead in market trends.
- Maintained clean and organized store environment, ensuring optimal shopping conditions.
- Utilized knowledge of current fashion trends for effective visual merchandising.
- Streamlined merchandise replenishment process to minimize disruption on shop floor.
- Created visually appealing product arrangements, increasing store desirability.
- Collaborated with buyers and suppliers to ensure stock availability.
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
- Enhanced customer flow through strategic product placement within store layout .
- Managed visual elements during store promotions for maximum impact.
- Coordinated with sales team for consistent brand presentation.
- Increased sales by 10% every quarter.
Visual Merchandiser
MONKI
Abu Dhabi, Abu Dhabi
09.2019 - 12.2022
- Enhanced customer flow through strategic product placement within store layout .
- Implemented new display layouts to improve shopping experience.
- Managed visual elements during store promotions for maximum impact.
- Ensured timely execution of seasonal changes to maintain freshness of displays.
- Maintained clean and organized store environment, ensuring optimal shopping conditions.
- Received positive customer feedback by providing expert style advice.
- Utilized knowledge of current fashion trends for effective visual merchandising.
- Developed innovative window displays to enhance customer engagement.
- Coordinated with sales team for consistent brand presentation.
- Increase sales by 10% of yearly target.
Sales Associate / Visual Merchandiser
ZARA
Al Ain City, Abu Dhabi
12.2012 - 07.2016
- Facilitated smooth checkout process for enhanced customer satisfaction.
- Resolved customer complaints promptly, improving customer retention rates.
- Maintained up-to-date knowledge of current promotions and discounts to inform customers appropriately.
- Increased customer satisfaction by providing exceptional service.
- Assisted shoppers with product selection for improved buying experience.
- Prepared daily sales reports for managerial review and feedback.
- Created visually appealing merchandise displays attracting more foot traffic into store.
- Ensured store cleanliness for welcoming shopping environment.
- Managed over 50 customers complaints. From 20 % decreased to 2%.
- Adhered strictly to company policies and procedures ensuring compliance at all times.
- Handled cash transactions accurately to avoid discrepancies.
- Collaborated with team members to achieve monthly targets.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
Education
High School Diploma - Nursing Assistant
Asian Institute of Health Care
Philippines03.2006
Skills
- Merchandising techniques
- Store layout planning
- Visual creativity
- Sales enhancing
- Customer engagement techniques
- Interpersonal communication
- Attention to Detail
- Strategic planning
Personal Information
- Religion: Roman Catholic
- Visa status: Employment Visa
- ID Type: Passport
- ID Number: P107320B
- Date of birth: 1987-11-01
- Gender: Female
- Nationality: Filipino
Languages
English
Upper intermediate
Arabic
Intermediate
Spanish
Elementary
Timeline
Visual Merchandiser In Charge
H&M
01.2023 - Current
Visual Merchandiser
MONKI
09.2019 - 12.2022
Sales Associate / Visual Merchandiser
ZARA
12.2012 - 07.2016
High School Diploma - Nursing Assistant
Asian Institute of Health Care
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