Maryhan Alaa Ahmed Elsaid

Provided technical support and assisted customers with product selection and billing.
Achieved monthly sales targets through effective promotion of Vodafone services.
Resolved customer complaints professionally, delivering timely solutions.
Processed transactions and updated customer records accurately.
Maintained comprehensive product knowledge to ensure high service quality.

Welcomed customers with professionalism, ensuring positive initial interactions.
Handled phone calls, messages, and appointment bookings efficiently.
Managed front desk duties, including filing and maintaining customer records.
Maintained an organised and clean reception area for optimal functionality.

Utilised 300 DPI resolution and CMYK colour mode for high-quality output.
Added safe margins and crop marks to ensure proper print alignment.
Ensured readability by embedding fonts within the design files.
Resized layouts while maintaining aspect ratios for consistency.
Exported print-ready files in PDF or TIFF format according to printer specifications.