Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
CustomerServiceRepresentative
MARY JOYCE MAGDALITA

MARY JOYCE MAGDALITA

Logistics Officer
DUBAI

Summary

Candidate who is reliable and organized and who successfully manages many priorities. willingness to accept more duties in order to achieve team objectives.
A forward-thinking team captain with expertise in managing departments effectively to achieve objectives. Successfully matching employees' backgrounds to responsibilities to maximize performance. Proactive and diligent individual committed to ongoing business progress.
To look for and keep a full-time job that offers professional challenges while leveraging strong communication, time-management, and problem-solving abilities.


Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Operation Coordinator

Hillington International Group
Dubai
11.2022 - Current
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Prepared and issued reports on contract performance and compliance.
  • Drafted, reviewed and revised contracts for accuracy and completeness.
  • Stored and filed contract documents in orderly, organized systems.
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Tended to urgent correspondence to facilitate communication or resolution.
  • Collaborated on operational support tasks to achieve common goal.
  • Efficiently and effectively identified and solved all problems that impacted direction of business.
  • Developed and managed document tracking procedures and data gathering processes.
  • Balanced workloads and assigned specific tasks to team members in order to accomplish objectives.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

LOGISTICS OFFICER

GREEN ROAD GENERAL TRADING FZE
Dubai
12.2020 - 11.2022
  • Customer service reporting and daily interaction with customers
  • Managed functional areas of logistics.
  • Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
  • Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
  • Analyzed procurement requests to identify service providers' information with performance, quality and prices to determine transaction requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Monitoring shipments by booking (Direct & through agents) & keeping track of the same until the shipment is completed
  • Customer service - Attend and reply to client queries and proactively update them on the status of their shipments
  • Carry out packing, crating, and warehousing, and storage duties in preparation for site-specific program and shipment
  • Responsible for tracking, receiving, and stocking all items ordered
  • Provide a list of all equipment moved from the consolidation areas into sponsor shipping channels to project coordinators
  • Responsible for supervising and accounting for an inventory
  • Delivered logistic support to leverage existing resources with cost-effective savings.
  • Developed and maintained knowledgeable and productive team of employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

LOGISTICS COORDINATOR

HIGH TECH WORLD CARGO LLC
DUBAI
11.2018 - 02.2020
  • Responsible for all Import and Export Formalities & Customs Clearance Using
  • Dubai Trade System
  • COO Applications in Dubai Chamber, JAFZA Gate Passes, DWC Gate Passes
  • Handling Door-to- Door-, EXW, DDU, DDP shipments
  • Ability to provide Logistical support services
  • Revise all daily reports, and tracking reports from subordinates
  • Interactive report communications with subordinates
  • Coordinating trucking and Customs Clearance Services
  • Supervising, and following up with subordinates on Custom clearance and procedures
  • Communication, and corresponding with international agents
  • Provides 100% Customer Service and Handling Customer complaints
  • Generated documentation and information required for customer shipments.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Tracked orders and notified customers of status or potential delays.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Ensuring proper documentation is provided for custom clearance of goods by clients in various regions
  • Proper co-ordination with Shipping Lines, Transporters, customs, and Customers for timely collection and dispatch of shipments
  • Ensure that all relevant systems are used correctly for all jobs / shipments, all jobs are invoiced and closed within the specified time frame
  • Developed strategies to optimize utilization of available resources.
  • Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Developed and implemented strategies to reduce costs and improve quality of service.
  • Analyzed customer requirements and provided customized logistics solutions.

Education

Bachelor of Science - INDUSTRIAL EDUCATION

BATANGAS STATE UNIVERSITY
Rajah Matanda St., Lemery, Batangas
06.2013 - 08.2017

Skills

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Personal Information

 Sex: Female  

Age: 26

Date of Birth: March 12, 1997  

Place of Birth: Lemery, Batangas , Philippines

Citizenship: Filipino  

Civil Status: Married  

Driver’s License: With UAE Driver’s License 

Timeline

Operation Coordinator

Hillington International Group
11.2022 - Current

LOGISTICS OFFICER

GREEN ROAD GENERAL TRADING FZE
12.2020 - 11.2022

LOGISTICS COORDINATOR

HIGH TECH WORLD CARGO LLC
11.2018 - 02.2020

Bachelor of Science - INDUSTRIAL EDUCATION

BATANGAS STATE UNIVERSITY
06.2013 - 08.2017
MARY JOYCE MAGDALITALogistics Officer