Maryline Beralde Njumete Talla
Dubai
Summary
Engaged, talented, goal oriented and bilingual (English and French) with over 4 years' experience in Office assistant, customer service and desk Assistant. I am eager to learn and develop through any sort of opportunities given, I enjoy overcoming challenges, and I have a genuine interest in role such as Event assistant, Administration project Coordination. I have excellent communication skills, both interpersonal and professional, able to build strong relationships with customers and encourage return business. Organized and familiar with administrative duties.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant/Front Desk
Identity Middle East /COP28
08.2023 - Current
- Welcoming office visitors and alerting staff to arrivals of scheduled appointments.
- Providing administrative support and managing phone calls
- Handling incoming and outgoing mail and Preparing documents.
- Increasing customer satisfaction by providing professional and courteous front desk support.
- Completing clerical tasks such as filing, copying, and distributing mail.
Customer Service/Security Guard
Expo2020 Dubai
09.2021 - 07.2023
- Identify and respond to emergencies such as fire alarm and medical incident
- Reduced incidences of theft by implementing effective access control measures.
- Answer screening and forward incoming calls
- Receive and sorting mails
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Concierge-Desk Assistant
Transguard Group
03.2020 - 08.2021
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Handled amenities booking/ Assist guest for check-in and checkout.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Maintained accurate and up-to-date records of guest information.
Education
Human Resource Management Professional -
American Institute of Business & Management
746 Holcomb Bridge Rd, Norcross08.2019
Chemistry -
University of Ngaoundere
Ngaoundere07.2018
High School Diploma -
Lycée Classique Et Moderne De Ngaoundere
Ngaoundere07.2017
Skills
- Strong organizational and time-management skills
- Exceptional communication (English and French) and interpersonal skills
- Ability to work independently and as part of a team
- Administrative support
- Detail-oriented and able to handle multiple tasks simultaneously
- Data entry and Analysis
- Microsoft office Suite(word,Excel,power point)
Certification
- Administrative Human Resources, LinkedIn Learning
- Phone-based customer service, LinkedIn Learning
- SIRA Training (security Guard Training), Emirates Aviation College, Dubai, UAE
- Fire safety and First Aid Training, Emirates Aviation College, Dubai, UAE.
Linkedin Profile
https://www.linkedin.com/in/maryline-beralde-njumete-talla-998a73195/
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Timeline
Office Assistant/Front Desk
Identity Middle East /COP28
08.2023 - Current
Customer Service/Security Guard
Expo2020 Dubai
09.2021 - 07.2023
Concierge-Desk Assistant
Transguard Group
03.2020 - 08.2021
Human Resource Management Professional -
American Institute of Business & Management
Chemistry -
University of Ngaoundere
High School Diploma -
Lycée Classique Et Moderne De Ngaoundere
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