Mary Rhoda Seco

• Customer Service: Greet visitors, answer phone calls, and respond to emails with a polite and helpful attitude.
• Scheduling: Book music lessons, manage teacher timetables, and arrange makeup classes.
• Administration: Maintain student records, update databases, and manage daily office tasks

• One-on-One Direct Therapy: Conduct direct, engaging therapy sessions using techniques like positive reinforcement, shaping, and prompting to teach new skills.
• Teaching Life and Social Skills: Help clients develop communication, play skills, emotional regulation, and daily living tasks (such as washing hands, or interacting with peers).

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• Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
• Carried out basic day-to-day administrative tasks to support staff needs.
• Responded to email inquiries promptly, delivering clear and concise information to address queries.