Masesi Tweedale
Dubai
Summary
Proven Corporate Event professional and coordinator with over 12 years experience in the hospitality industry. Involved in planning major corporate events, leisure groups and social functions in five star hotels and resorts. Strong Administrative skills working with MS applications( Word, Powerpoint & Excel) and the ability to type 35 words per minute. Motivated individual eager to contribute value to large-and small-scale event planning. Possesses high attention to detail and excellent capacity to meet challenges with critical thinking and adaptability. Personable and collaborative communicator and decisive leader. Thrives in a fast-paced, detail-driven environments, leveraging strong attention to detail with focus to clients needs to meet and exceed their expectations. Adaptable leader and persuasive negotiator.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Groups and Events Sales Manager
Holiday Inn & Suites Science Park LLC
11.2022 - 02.2023
- Part of pre opening team to assist in creating and implement ing event management systems and procedures
- Giving training to new colleagues on event system (DELPHI)
- Administration task of creating templates for proposals and contracts to be used by sales team.
- Business development and generating new leads for corporate events and groups for hotel in line budget requirements
- Client meetings, delivering presentations, and educating on hotel product and service features and offerings.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Taking minutes of Sales meetings to distribute and follow up on actions after meetings.
Groups and Event Manager
Habtoor Grand Resort
07.2016 - 11.2019
- Managed and coordinated corporate and social event enquiries, from proposal stage to contracting and post event with invoicing.
- Managed and coordinated corporate events on size 10 - 500 persons including gala dinners and team building activities.
- Produced detailed proposals for events, using intricate market awareness and negotiating techniques to acquire best possible deals.
- Liaised with clients to determine event requirements and constraints, outlining package options to meet needs and exceed expectations.
- Acted as middle person for corporate clients from overseas and local to offer best options for meeting requirements.
- Assisting groups of 10 - 400 rooms with check in and room allocation while using hotel systems (Opera and Marsha).
- Established excellent working relationships with contractors and suppliers.
- Facilitated smooth running of events, leading pre-event team briefings to present final action plan and provide updates on last-minute details.
- Worked closely with operation teams to coordinate logistics of event set-up including managing teams of 5-15 members depending on size of event.
- Streamlined clients event requirements to make it easy for operation teams to explain to execute.
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
Lifestyle Events Manager
The Address Dubai Mall
01.2014 - 01.2016
- Administration task including proposals, contracts and invoicing for corporate events. at least 25 inquiries received per day.
- Dealing with corporate clients on email correspondences and telephone while negotiating proposal and event requirements.
- Working closely with events manager from clients in DIFC area for their corporate event meeting. Offering them with suitable venue and food options considering individual requirements.
- Working with high fashion brands for their internal meeting requirements.
- Liaised with clients to determine event requirements and constraints, outlining package options to meet needs and exceed expectations.
- Successfully managed and delivered exceptional event management services.
Groups and Events Manager
Radisson Royal Dubai and Radisson Blu Resort
05.2012 - 08.2014
- Managed administrative logistics of events planning, event booking, and event promotions.
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
- Coordinated florists,set up for social events including gala dinners of up to 300 persons
- Established strong relationships with vendors, securing optimal pricing and service quality for events.
- Ensure sufficient amount of food and replenishment for events while coordinating with Executive chef and banquet team
Events Coordinator
Crowne Plaza & Staybridge Suites, Abu Dhabi
02.2010 - 04.2012
- Part of Pre - Opening Team, assisting with putting operations policies and procedures in place and training on hotel systems like OPERA ( PMS).
- Started as Sales Coordinator then promoted to Sales Executive
- Supported internal events team to plan and execute wide-range of marketing events including trade shows, exhibitions and conferences.
- Support Sales team with Sales Reports, Sales Meetings and Joined Sales calls
- Designed event floorplans in alignment with client requirements.
- Provided pre and post-event debrief paperwork, completing documents within agreed timeframes.
- Fostered relationships with local and national vendors to support good pricing and sticking to budgets of events
Education
Diploma of Education - Business Administration
Nelson Mandela Metropolitan Univerisity
South Africa Skills
- Project oversight
- Operations oversight
- Deadline-driven
- New Business development
- Team leadership and supervision
- Customer service-orientated
- Conference management
- Event planning
- Verbal and written communication
Accomplishments
- Certificate in Sales Selling strategy
- Certificate in Model of Negotiations
Languages
English
Fluent
Afrikaans
Intermediate
Certification
Foundation of Business Management
October 2020 - February 2021
Timeline
Groups and Events Sales Manager
Holiday Inn & Suites Science Park LLC
11.2022 - 02.2023
Groups and Event Manager
Habtoor Grand Resort
07.2016 - 11.2019
Lifestyle Events Manager
The Address Dubai Mall
01.2014 - 01.2016
Groups and Events Manager
Radisson Royal Dubai and Radisson Blu Resort
05.2012 - 08.2014
Events Coordinator
Crowne Plaza & Staybridge Suites, Abu Dhabi
02.2010 - 04.2012
Diploma of Education - Business Administration
Nelson Mandela Metropolitan Univerisity
Foundation of Business Management
October 2020 - February 2021
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