Mashaal Fatima Shroff
Summary
Dynamic and results-driven Human Resources Professional with over 6 years of comprehensive experience in HR operations, administration, and coordination. Proficient in managing recruitment processes, employee relations, payroll processing, and benefits administration. Demonstrated ability to enhance organizational efficiency through strategic HR initiatives and compliance with employment laws. Adept at fostering positive work cultures and driving employee engagement in fast-paced environments. Recognized for strong communication skills and a collaborative approach to problem-solving and decision-making.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Operations & Administration Specialist
IHorizons Media and Information Services
03.2022 - 06.2024
- Managed daily HR administrative tasks including employee records maintenance and documentation
- Coordinated recruitment processes: posting job openings, screening resumes, scheduling interviews, and conducting background checks
- Supported onboarding and offboarding: preparing paperwork, coordinating orientations, and facilitating exit interviews
- Assisted in benefits administration including enrollment, changes, and inquiries related to health insurance and other employee benefits
- Served as the point of contact for employee inquiries regarding HR policies, procedures, and programs
- Maintained compliance with employment laws and regulations, ensuring policies and practices were up-to-date
- Collaborated with the HR team to develop and implement HR initiatives, programs, and policies
- Conducted research and analysis on HR trends, best practices, and benchmarks to support decision-making
- Managed employee relations issues: investigating complaints, mediating conflicts, and recommending solutions
- Coordinated employee engagement activities and events to foster a positive work culture and enhance employee morale
- Assisted in performance management processes: tracking performance evaluations, providing support to managers, and facilitating training sessions as needed
- Handled payroll processing tasks: timesheet verification, payroll adjustments, and addressing payroll-related inquiries
- Maintained accurate HR databases and systems to ensure data integrity and accessibility
- Coordinated employee training and development initiatives: scheduling training sessions, tracking completion, and evaluating effectiveness
- Supported general office operations by assisting with facility management, vendor coordination, and other administrative tasks as needed.
HR Coordinator
Prime Lands Real Estate
09.2019 - 07.2021
- Maintained records of 400+ employees: salary increment, paid vacation, and salary deduction
- Processed vacation plans for employees including paid vacations and air ticketing
- Prepared monthly payroll for employees
- Updated employee records on a daily, weekly, and monthly basis
- Prepared job offer letters for new candidates and managed all joining formalities (accommodation, transportation)
- Forwarded employee details to P.R.O regarding QID renewal
- Reported directly to the Line Manager and parallel to the CEO
- Handled termination and resignation processes, forwarding details to the Accounts Department for end-of-service calculations
- Designed compensation and benefits packages
- Developed fair HR policies, ensuring employee compliance and understanding
- Assisted in managing employee grievances
- Organized employee events: staff gatherings, recognition programs, birthday celebrations, and staff parties
- Updated and created Human Resources policies as needed
- Posted job vacancies on company social media accounts
- Sourced, evaluated, and shortlisted candidates
- Conducted candidate phone and Skype interviews, communicating results with HODs
- Prepared meet-and-greet and welcome kits for new joiners
- Facilitated onboarding sessions for all new joiners
- Maintained and updated employee records and legal documents efficiently and confidentially
- Provided first-level support in compensation and benefits, payroll, recruitment, and employee relations issues
- Processed monthly payroll, overtime, and casual payments
- Managed and tracked employee timekeeping.
HR Coordinator / Resources Coordinator
12.2018 - 08.2019
- Handled school course printings, worksheet printings, and other printings
- Managed school inventory of stationery and other educational goods
- Prepared and compiled daily, weekly, and monthly reports
- Acted as a reliever for front desk and admin works
- Attended complaints and provided solutions to the school and parents
- Contributed to team efforts by accomplishing related results as needed.
Education
Bachelor of Arts -
Karachi University
Karachi, PakistanIntermediate -
NCR CET College of Emerging Technology
Advance English Language Course -
Skills
- Fast learner
- Ambitious and hardworking
- Effective teamwork with diverse groups
- Standby backup support
- Internet operations
- Understanding company requirements
- Adaptable to various office environments
- Willingness to learn and quick learner
- Sincere, disciplined, and hardworking
Certification
- Effective Human Resources and Administration
- Building an Organizational Budget
- Productivity and Time Management Overwhelmed
- The Ultimate Microsoft Bundle 2021/365 Training Bundle
Languages
English
Urdu
Arabic
Personal Information
- Date of Birth: 07/04/94
- Marital Status: Married
- Visa Status: UAE Resident, Husband Sponsorship
Timeline
HR Operations & Administration Specialist
IHorizons Media and Information Services
03.2022 - 06.2024
HR Coordinator
Prime Lands Real Estate
09.2019 - 07.2021
HR Coordinator / Resources Coordinator
12.2018 - 08.2019
Bachelor of Arts -
Karachi University
Intermediate -
NCR CET College of Emerging Technology
Advance English Language Course -
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