Mashitoh Zolkifili
Ungku Omar Polytechnic, Perak
Summary
Motivated retail sales professional, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience processing merchandise returns and updating pricing.
Overview
10
10
years of professional experience
Work History
Store Helper
Hasani Books Store
06.2022 - Current
- Provided knowledgeable assistance to customers seeking information on products, resulting in informed purchasing decisions.
- Participated in ongoing training programs to stay current on company policies, procedures, and product offerings for enhanced job performance.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Maintained a clean and organized store environment for optimal customer experience.
Managing purchase and delivery orders directly with HQ and publishers.
Coordinated the Good Return Advices to publishers, HQ, as well as other branches.
Cashier
Jimat-Jimat Fresh & Frozen SDN BHD
09.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher Assistant
Kindergarten PASTI
01.2015 - 06.2015
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Education
Retail Management - Business
Ungku Omar Polytechnic
Perak, Malaysia08.2019
Skills
Handling Customer Complaints
Cleanliness and hygiene
Maintaining store appearance
Work Ethic and Integrity
Cash handling and management
Patience and Empathy
Languages
English
Upper intermediate (B2)
Malay
Bilingual or Proficient (C2)
Timeline
Store Helper
Hasani Books Store
06.2022 - Current
Cashier
Jimat-Jimat Fresh & Frozen SDN BHD
09.2021 - 01.2022
Teacher Assistant
Kindergarten PASTI
01.2015 - 06.2015
Retail Management - Business
Ungku Omar Polytechnic
Similar Profiles
NESTOR PATRICIO CURAY CHILLAGANANESTOR PATRICIO CURAY CHILLAGANA
FORMAN at Taqi HasaniFORMAN at Taqi Hasani
Hector Eduardo Caza CachagoHector Eduardo Caza Cachago
Forman at Taqi HasaniForman at Taqi Hasani
Sayed Mohd Rafi JalalSayed Mohd Rafi Jalal
Chief of Gasrology Department in GMC Hospital at Dr Asadullah HasaniChief of Gasrology Department in GMC Hospital at Dr Asadullah Hasani
Kian Tat OoiKian Tat Ooi
Sales Executive at Binen Aircond Parts SupplySales Executive at Binen Aircond Parts Supply
NURSYAMILAH DZULCAFLYNURSYAMILAH DZULCAFLY
Customer Assistant at WAKAKA F&BCustomer Assistant at WAKAKA F&B