Restaurant Supervisor with 10 years of experience offering solid background of building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm & level-headed in various situations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
RESTAURANT SHIFT MANAGER
PJP Investments Group LLC
10.2024
RESTAURANT SUPERVISOR
Ramee Group of Hotel & Resort
05.2022 - 07.2024
Always greet and welcome guest promptly in a warm and friendly manner.
Monitoring & ensuring F&B Operations are running smoothly.
Organizing duty roaster of service staff, cost control, inventory, and staff training.
Reducing operational cost and increasing productivity.
Maintain SOP for the quality of service standards.
Should able to introduce innovative ideas for generating the targeting sales.
Guest instruction, menu planning.
Follow all safety and sanitation policies when handling food and beverage.
Helps minimize waste, breakages and mishandling of supplies and equipment.
Ensuring all staff are knowledgeable about menu offering and individual ingredients.
Ensuring all staff follow strictly personal safety, food safety and food storage guidelines.
Supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards.
F&B EXECUTIVE
Royal Orchid Regenta Central
03.2020 - 04.2022
Sr.CAPTAIN
ITC Fortune Park Galaxy
04.2019 - 03.2020
Sr.CAPTAIN
The Sahar Pavillion
10.2017 - 02.2019
CAPTAIN
Hotel Gangakashi
06.2015 - 05.2017
F&B ASSOCIATE (WAITER)
Resort Marinha Dourada
04.2013 - 05.2015
Education
Hotel Management Diploma - F&B SERVICE
Futuristic Institute of Hotel Management
01.2011
Bachelor of Arts - History
Thiruvalluvar University
01.2016
Skills
Public Speaking
Health & Safety Standards
Customer Service Background
Staff Management
Service Quality Standards
Guest Relationship
Operation Efficiency
Active Listening
Professional Communication
Certification
Mocktail Creativity and Train The Trainer Course (ITC Fortune Park Galaxy Hotel) 2020