Mathai Scaria
abu dhabi,uae
Summary
Results-driven Management professional with 9 years of experience in store operations, organizational development and team building within diverse industries. Highly adept in planning, . Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Overview
9
9
years of professional experience
Work History
Retail operations manager
Emirates Madina Group(EMG)
abu dhabi , uae
11.2022 - Current
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Established and communication daily priorities to guide team activities.
- Oversaw business staffing and training, building successful, customer-focused team.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
Store manager
Formula-B Gourmet Store
calicut , india
08.2021 - 09.2022
- Launched new store, developed operations processes, and built high-performing
- Assisted in recruiting, hiring and onboarding store staff.
- Analysed daily and weekly sales results and maintained ongoing,
Department manager
Big bazaar Future Retail
ernakulam , india
07.2019 - 08.2021
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
Store manager
Reliance Retail
ERNAKULAM , INDIA
01.2018 - 11.2019
- Completed opening and closing procedures each day.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
Assistant manager
BISMI HYPERMARKET DEPARTMENTS ( BISMI GROUP )
ERNAKULAM , INDIA
05.2015 - 02.2018
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions..
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
Education
SSLC -
GOVERNMENT SCHOOL
KAYYUNNI , INDIA /2010 -
12th -
Sacred Heart Matriculation Higher Secondary School
kayyunni , india /2010 - /2012
Bachelor of Commerce -
RVS College of Arts and Science College
Coimbatore , India /2012 - /2015
Skills
- Power BI software
- Microsoft Excel
- Retail operations management
- Time management and organization
- Team management and leadership
- Sales growth and profitability
- Customer service excellence
- Process improvement and implementation
- Inventory management
- Visual merchandising
-
Languages
English
Elementary
Hindi
Beginner
Malayalam
Intermediate
Tamil
Elementary
Timeline
Retail operations manager
Emirates Madina Group(EMG)
11.2022 - Current
Store manager
Formula-B Gourmet Store
08.2021 - 09.2022
Department manager
Big bazaar Future Retail
07.2019 - 08.2021
Store manager
Reliance Retail
01.2018 - 11.2019
Assistant manager
BISMI HYPERMARKET DEPARTMENTS ( BISMI GROUP )
05.2015 - 02.2018
SSLC -
GOVERNMENT SCHOOL
/2010 -
12th -
Sacred Heart Matriculation Higher Secondary School
/2010 - /2012
Bachelor of Commerce -
RVS College of Arts and Science College
/2012 - /2015
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