Mathai Scaria
abu dhabi,uae
Summary
Results-driven Management professional with 9 years of experience in store operations, organizational development and team building within diverse industries. Highly adept in planning, . Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritizing activities, translating business requirements into solutions and achieving defined objectives.
Overview
9
9
years of professional experience
Work history
Retail operations manager
Emirates Madina Group(EMG)
abu dhabi, uae
2022.11 - Current
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Established and communication daily priorities to guide team activities.
- Oversaw business staffing and training, building successful, customer-focused team.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
Store manager
Formula-B Gourmet Store
calicut, india
2021.08 - 2022.09
- Launched new store, developed operations processes, and built high-performing
- Assisted in recruiting, hiring and onboarding store staff.
- Analysed daily and weekly sales results and maintained ongoing,
Department manager
Big bazaar Future Retail
ernakulam, india
2019.07 - 2021.08
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Delegated tasks and reacted to changing workloads to maintain efficient operations.
Store manager
Reliance Retail
ERNAKULAM, INDIA
2018.01 - 2019.11
- Completed opening and closing procedures each day.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
Assistant manager
BISMI HYPERMARKET DEPARTMENTS ( BISMI GROUP )
ERNAKULAM, INDIA
2015.05 - 2018.02
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions..
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
Education
SSLC -
GOVERNMENT SCHOOL
KAYYUNNI , INDIA /2010 -
12th -
Sacred Heart Matriculation Higher Secondary School
kayyunni , india /2010 - /2012
Bachelor of Commerce -
RVS College of Arts and Science College
Coimbatore , India /2012 - /2015
Skills
- Power BI software
- Microsoft Excel
- Retail operations management
- Time management and organization
- Team management and leadership
- Sales growth and profitability
- Customer service excellence
- Process improvement and implementation
- Inventory management
- Visual merchandising
-
Languages
English
Elementary
Hindi
Beginner
Malayalam
Intermediate
Tamil
Elementary
Timeline
Retail operations manager
Emirates Madina Group(EMG)
2022.11 - Current
Store manager
Formula-B Gourmet Store
2021.08 - 2022.09
Department manager
Big bazaar Future Retail
2019.07 - 2021.08
Store manager
Reliance Retail
2018.01 - 2019.11
Assistant manager
BISMI HYPERMARKET DEPARTMENTS ( BISMI GROUP )
2015.05 - 2018.02
SSLC -
GOVERNMENT SCHOOL
/2010 -
12th -
Sacred Heart Matriculation Higher Secondary School
/2010 - /2012
Bachelor of Commerce -
RVS College of Arts and Science College
/2012 - /2015