Ma.Theresa Repollo
RAS ALKHAIMA,UAE
Summary
Detail-oriented professional with strong verbal and written communication skills. Proven ability to manage time effectively while delivering exceptional customer service. Proficient in Microsoft Office, demonstrating reliability and dependability in all tasks. Seeking to leverage adaptability and organizational skills in a dynamic work environment.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Order Processing Staff
Ahmad Tea London
Al Jazeera Al Hamra, Ras Al Khaimah, UAE
01.2024 - Current
- Communicates directly with clients and Packers related for all related concern.
- Creating, Preparing, Issuance and checking of various documents such as proforma invoice, purchase orders and Invoices.
- Coordinate with the Planning regarding with the stocks availability.
- Coordinate with shipping department to ensure that delivery commitment is always fulfilled and ensure that shipping documents are compliance to the customer requirements.
- Must be meticulous and vigilant in checking the details of various documents.
- Proper Monitoring of orders. Stocks availability and vessel schedule to be achieved.
- Ensure timely update to the customer of the status of the order.
- Cooperates with fellow associates and with clients to discuss and resolve any order related issues.
- Responded customer special request and inquiries.
Sales Assistant
Steniel Mindanao Packaging Corporation
Km. 25 National Highway, Bunawan Davao City, PHILIPPINES
05.2019 - 01.2024
- Answer Clients Inquiries about the product (Corrugated boxes) like the usage, type of paper, purpose and some basic information for the development of the boxes.
- Sending the Clients requirements to the graphics to be developed.
- Tracing the Development of the boxes to give an update status to the customers.
- Contact the client through Phone call, sending text messages and emails about the status of the boxes.
- Coordinate to the Planning section for the production of the boxes.
- Coordinate to the Logistics Section to make sure the item was scheduled for delivery.
- Schedule or dispatch the boxes to the system as a reference for the logistics delivery and pick up.
- Received Client purchase order.
- Assist the clients concerns most specially when there is the problem about the product that we are selling.
- Monitor delivery Receipt from the logistic and encode it to the system.
- Submit everyday sales to the top management through text message and email.
- Update monthly monitoring and submit to the manager for their reporting.
Education
Bachelor in Science and Business Management Edu. - Major in Marketing Management
UM Panabo Collage
Davao City, Philippines 06.2016 - 05.2019
Skills
- Communication skills (verbal and written)
- Time management and organization
- Microsoft Office proficiency
- Interpersonal skills
- Adaptability and flexibility
- Dependability and reliability
- Customer service expertise
Accomplishments
- Cum Laude - BSBA- Major in Marketing Management
- Leadership Award
Timeline
Order Processing Staff
Ahmad Tea London
01.2024 - Current
Sales Assistant
Steniel Mindanao Packaging Corporation
05.2019 - 01.2024
Bachelor in Science and Business Management Edu. - Major in Marketing Management
UM Panabo Collage
06.2016 - 05.2019