Ma Theresa L. Dela Cruz
Dubai,UAE
Summary
Detail-oriented professional with strong organisational, administrative, and analytical skills. Demonstrates excellent interpersonal and customer service abilities, capable of managing multiple tasks and conflicting demands efficiently. Proficient in electronic switchboard operation and maintaining hospitality standards, with a reliable track record of punctuality. Adept at working independently under pressure while ensuring high-quality outcomes.
Versatile and hardworking Receptionist driven to improve productivity and customer relations with professional demeanour and attention to detail.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work history
RECEPTIONIST
SGL LABS DMCC
04.2022 - 08.2025
- Greeted and assisted clients in a professional and friendly manner
- Accepting goods from the client and giving confirmation paper
- Managing appointments and inquiries
- Managed and update detailed client records, ensuring confidentiality and easy access for future reference
- Answering inquiries and forwarding phone calls
- Handling general office tasks
- Providing support to manager, employees and office visitors.
- Maintaining well-organized and presentable reception
- Photocopying and printing clients documents
- Maintaining office supplies and equipment
PRODUCTION OPERATOR
OGAMI CORPORATION
10.2012 - 04.2013
- Operate production equipment
- Maintain the warehouse’s machines
- Store products and materials
- Meet the deadlines of individual production tasks during shift Report on defective products or machinery
- Check stock levels and report deficiencies in products or raw materials
- Keep the worksite clean to avoid hazards from chemicals and fragile product
PRODUCTION OPERATOR
MITSUBA PHILLIPINES CORPORATION
02.2012 - 08.2012
- Following safety standards.
- Assembling products and parts.
- Following production guidelines and specifications.
- Operating and maintaining machinery and production line equipment.
- Monitoring the assembly line and removing faulty products.
- Working on the production line and meeting production target
Education
Tertiary - Computer Science in Information Technology
College for Research and Technology
Nueva Ecjia, Phillipines 06.2009 - 03.2012
Skills
- Excellent in interpersonal and customer service skills
- Able to work with less supervision can perform task under pressure
- Ability to work independently
- Strong organizational, administrative and analytical skills
- Ability to multi task and manage conflicting demands
- Computer literate
- Reliable punctuality
- Hospitality standards
- Electronic switchboard operation
- Ordering office supplies
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and skills.
ADDITIONAL INFORMATION
- Date of Birth: April 3, 1993
- Nationality: Philippines
- Visa Status: Employee / Resident Visa
Timeline
RECEPTIONIST
SGL LABS DMCC
04.2022 - 08.2025
PRODUCTION OPERATOR
OGAMI CORPORATION
10.2012 - 04.2013
PRODUCTION OPERATOR
MITSUBA PHILLIPINES CORPORATION
02.2012 - 08.2012
Tertiary - Computer Science in Information Technology
College for Research and Technology
06.2009 - 03.2012
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