Mathew Davis
Operations and ERP Specialist
Abu Dhabi
Summary
Operations & ERP Specialist with over 6 years of experience in system integration, ERP implementation, and process optimization. Demonstrated ability to streamline business processes and improve data accuracy at Hospitality Catering LLC, resulting in a 10% reduction in costs. Skilled at managing cross-functional teams, developing comprehensive documentation, and providing expert staff training. Former Partner & Operations Manager at Medtrix Pharmaceuticals with a strong background in inventory management, strategic problem-solving, and corporate communications. Eager to leverage my expertise to drive operational excellence and continuous improvement within dynamic organizations.
Overview
7
7
years of professional experience
4
4
Languages
5
5
years of post-secondary education
Work History
Operations & ERP Specialist
Hospitality Catering LLC
05.2021 - Current
- Implemented a new data analytics system, streamlining the company's workflow and enhancing data accuracy
- Streamlined business processes through the integration of ERP solutions, reducing manual workload significantly
- Developed comprehensive documentation on ERP processes and guidelines, enhancing knowledge sharing
- Managed cross-functional teams in the development and deployment of ERP modules, enhancing productivity
- Assessed user feedback to recommend system enhancements, driving continuous improvement of ERP services
- Analyzed ERP system data to produce insightful reports, aiding strategic decision-making processes
- Identified and resolved system issues promptly, minimizing downtime and maintaining continuous business operations
- Backed up servers regularly to reduce data loss.
- Orchestrated the integration of an ERP system into operations, improving the cost and sales data management
- Monitored and analyzed operational performance metrics, identifying improvement areas and achieving a 10% reduction in costs
- Managed a team of 20 employees, implementing training programs to enhance the work quality
- Coached and mentored junior analysts in data mining best practices, enhancing team capabilities and fostering professional development
- Provided expert training and support to staff on ERP usage, increasing proficiency and user adoption rates
- Collaborated with IT and finance departments to automate financial reporting processes enhancing report accuracy and compliance
- Delivered technical support to average of 70 users daily, ensuring reliability and quality
- Verified the monthly mandays reports and prepared reports & presentations to communicate findings to stakeholders
Partner & Operations Manager
Medtrix Pharmaceuticals
12.2017 - 12.2020
- Directed daily operations, ensuring compliance with quality standards and regulations
- Spearheaded operational improvements, significantly reducing costs while enhancing overall efficiency across departments
- Set ambitious expectations for operations and established pathways to accomplishing goals
- Designed and executed long-term business strategies, guiding leadership decision-making and aligning with organization goals
- Analyzed market trends to identify new business opportunities and areas for growth
- Streamlined inventory management processes, reducing waste and optimizing stock levels for operational efficiency
- Analyzed and determined courses of action to align operations and revenue performance with organizational goals
- Allocated resources strategically to achieve high ROI and minimize costs
- Addressed customer issues with compassion and professionalism, ensuring prompt and effective resolutions
- Coordinated with vendors and suppliers to ensure timely delivery of materials and supplies, optimizing inventory levels and reducing lead times
- Upskilled staff through targeted training opportunities, enhancing team capabilities and performance
- Evaluated departmental performance and developed improvements to key operations
Education
MBA - Finance
Naipunnya Business School
Koratty, Kerala, India 06.2015 - 07.2017
Bachelor of Science - Mathematics
Christ College
Irinjalakuda, Kerala, India 06.2011 - 05.2014
Skills
System integration
Accomplishments
- Implemented ERP system in Hospitality Catering LLC, streamlining workflows and significantly improving operational efficiency
- Led the ERP team at Hospitality Catering LLC, successfully executing projects that contributed to increased revenue and enhanced business processes
- Played a pivotal role in transforming a startup business 'Medtrix Pharmaceuticals' into a successful venture through strategic planning and effective execution
- Hosted and anchored 'Vaidakthya 2016', a National conference on 'Enterprise Management' held at Naipunnya Business School, Koratty on 20th May 2016
- Presented and published an article at a National Conference on the topic 'Impact of Macroeconomic variables on Exchange rates'
- Captained the college chess team in the Inter-University Chess Competition, leading the team to secure third place
- Successfully led the intra-college football team to victory
Visa Status
Valid UAE Employment Visa
Driving License
Holds a valid UAE Driving license
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
HybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureQuote
The way to get started is to quit talking and begin doing.
Walt Disney
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Tamil
Intermediate (B1)
Arabic
Beginner (A1)
Interests
Football
Chess
Travelling
Sudoku
Software
XACT ERP
Power BI
Mircosoft Office
Python
Timeline
Operations & ERP Specialist
Hospitality Catering LLC
05.2021 - Current
Partner & Operations Manager
Medtrix Pharmaceuticals
12.2017 - 12.2020
MBA - Finance
Naipunnya Business School
06.2015 - 07.2017
Bachelor of Science - Mathematics
Christ College
06.2011 - 05.2014
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