Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
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MATOVU DAVID

MATOVU DAVID

ABUD,UAE

Summary

Experienced in hospitality sector with focus on providing top-tier customer service. Can enhance dining experience through friendly and attentive service, leveraging skills in order management and relationship building. Known for maintaining cleanliness and organisation in fast-paced environments to ensure smooth operations.

Outgoing Waiter eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work history

Waiter

serena hotel
kampala, uganda
01.2015 - 10.2022
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Computer knowledge.
  • Customer care.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Completed side duties such as refilling condiments, contributing to organised workplace.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.

Waiter

hospitality catering llc
Abu Dhabi, uae
08.2023 - Current
  • Totalled bills for customers and accepted payment via cheque, currency and card payments.
  • Kept tables clear of used crockery, glassware and cutlery.
  • Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Managed table settings for optimal dining experience.

Education

High School Diploma -

Gatewise mixed colloge school
uganda
01.2011 - 10.2014

Skills

  • Food safety understanding
  • English speaking
  • Customer service excellence
  • Dinner service planning
  • Conflict Resolution
  • Stress resilience
  • Handling difficult customers
  • Food presentation
  • Effective communication
  • Food hygiene protocol
  • Cleaning and sanitation
  • Order taking
  • Computer knowledge

Languages

English
Fluent
Arabic
Beginner

Affiliations

  • Research
  • music

Timeline

Waiter

hospitality catering llc
08.2023 - Current

Waiter

serena hotel
01.2015 - 10.2022

High School Diploma -

Gatewise mixed colloge school
01.2011 - 10.2014

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MATOVU DAVID