MAUREEN WANGUI MUTHONI
Fujairah
Summary
As an accomplished Accounts Payable Supervisor and General Cashier, I bring years of dedicated experience in the finance and accounting department. My expertise comprises of comprehensive training in Accounts Receivable, Payroll, and Income Auditing, coupled with a strong proficiency in balance sheet and bank reconciliation. Proficient in software such as Sun System Query & Analysis, PeopleSoft, PMS Opera, Jana, FMC, and Microsoft packages, I am adept at utilizing these tools to enhance financial operations and improve financial accuracy. I hold certifications in Hospitality Industry Financial Accounting and International Financial Reporting Standards, and am well-versed in GAAP. My role as a certified departmental trainer underscores my ability to mentor and lead teams effectively, fostering a culture of continuous improvement and excellence.
Overview
9
9
years of professional experience
Work History
Accounts Payable Supervisor & General Cashier
Intercontinental Fujairah Resort
02.2023 - Current
- Balance sheet reconciliation
- Preparing owners' debit notes and invoices
- Maintaining and tracking the expiry of AMC contracts
- Mapping Account codes in the Jana system and Query Analysis System
- Preparation of the UAE VAT payment process
- Posting transactions to journal, ledgers, and other records
- Bank reconciliations
- Ensuring compliance with company policies, accounting standards, and regulatory requirements
- Preparing and presenting financial reports to management
- Troubleshot and resolved escalated issues pertaining to vendor disputes, payment discrepancies, or delays in a timely manner, maintaining positive relationships with suppliers.
- Managed month-end closing process, ensuring timely completion of accruals and account reconciliations.
- Developed and delivered training sessions to new team members on department procedures, ensuring a seamless transition into their roles.
- Coordinated with auditors during annual audits, providing necessary information to ensure a timely completion of the audit process.
- Kept high average of performance evaluations.
General Cashier
Intercontinental Fujairah Resort
03.2022 - Current
- Calculate and return change when required by the payment method
- Maintain adequate change denominations in the cash drawer and request additional change
- Responsible for collecting deposited envelopes from the Front Office safe and checking and tallying items against the list
- Reconcile the house fund daily
- Check each item in the envelope against the enclosed list, and any differences should be listed in the over / short column provided on the deposited sheet
- Exchange all foreign currency for local currency in coordination with the money exchange firm
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Accounts Payable & General Cashier
Intercontinental Fujairah Resort
02.2022 - 01.2023
- Company Overview: (190 keys, 4 outlets, 9 meeting rooms)
- Verify invoices against purchase orders and ensure goods or services were received before issuing payment to vendors
- Obtain proper information and/or data regarding invoice payments, maintaining all Vendor contracts
- Assemble and review invoices to be completed for payment
- Paying vendors by scheduling pay checks and ensuring payment is received for outstanding credit; generally responding to all vendor enquiries regarding finance
- Reconciling processed work by verifying entries and comparing system reports to balances
- Posting transactions to journals, ledgers, and any other records
- (190 keys, 4 outlets, 9 meeting rooms)
Accounts Payable Officer
Novotel, Ibis And Adagio Al Basha Dubai
10.2019 - 10.2021
- Paying vendors by scheduling paychecks and ensuring payment is received for outstanding credit, responding to all vendor enquiries regarding finance
- Posting transactions to journals, ledgers, and any other records
- Reconciled processed work by verifying entries and comparing system reports to balances
- Maintains accounting ledgers by verifying and posting account transactions
- Maintains historical records by microfilming and filing documents
- Posting invoices, both FMC and manual invoices, in the Sun system
- To prepare a monthly payment schedule and ensure its prompt preparation accordingly
- Managed accurate and timely processing of over one thousand invoices per month.
- Contributed to audit preparation by gathering documentation, providing explanations, and implementing corrective actions as needed.
- Reduced errors in invoice processing by conducting thorough reviews and reconciliations of vendor statements.
- Maintained up-to-date knowledge of tax regulations, ensuring accurate withholding and reporting for all vendor payments.
- Negotiated favorable payment terms with vendors, resulting in improved cash flow management without compromising supplier relationships.
- Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.
Senior Reservations Officer
Dukes The Palm, a Royal Hideaway Hotel
10.2018 - 09.2019
- Creating Rate codes and profiles
- Group bookings, rooming list
- Achieving revenue targets by converting all requests brought forward by mail, phone calls, third-party websites, and fax into confirmed bookings
- Charging Prepaid Bookings & verifying the payment charged through the secure pay link
- In charge of all corporate and travel agent bookings, including updates to the extranet for Online Travel Agent (OTA) bookings
- Remains up to date with events & promotions and upsells whenever there is an opportunity
- Maintains established filing systems of all correspondence
- Maintained anoverall safe work environment with employee training programs and enforcement of safety procedures.
Cluster Reservations Agent
Novotel,Ibis and Adagio Al Barsha
05.2017 - 10.2018
- In charge of all corporate and travel agent bookings for all three properties (1,144 Rooms)
- Handling the No-show reports, charging pre-paid bookings & verifying the payment charged through OGONE
- Attends to enquiries, complaints, and requests regarding reservations
- Remains up to date with all promotions in and around the hotel & upsells whenever an opportunity is identified
- Effectively deal with guests and maintain the confidentiality of guest information and pertinent data of the property
- Follow all policies and procedures and comply with the quality assurance expectations and standards
Guest Service Agent (Telephone Room)
Starwood/Marriott Hotels: Four Points by Sheraton, Bur Dubai
12.2015 - 04.2017
- Assist guests and other callers with questions relating to the hotel's facilities, location, and Directions to local tourist attractions
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
- Managed group bookings to ensure seamless organization of events and accommodations.
- Streamlined check-in processes for increased efficiency and reduced wait times.
- Developed strong relationships with repeat customers, fostering loyalty and return visits.
- Collaborated with housekeeping staff to ensure rooms were prepared and available on time.
- Improved guest experience scores by consistently delivering exceptional service through active listening skills.
- Managed check-in and check-out procedures for guests.
Education
ACCA-Online-Certificate - International Financial Reporting Standards
ACCA
Distance Learning05.2024
Certificate - General Accepted Accounting Principles, GAAP
LinkedIn
Online11.2023
Introduction to Financial Accounting - Completed advanced Financial Accounting Module Online
University of Pennsylvania
Online07.2020
Certificate - Excel for Accountants
LinkedIn
Online07.2020
Hospitality Industry Financial Accounting. - Gained certificate in Hospitality Financial Accounting AHLEI
Alpine Swiss Business School
Online05.2019
Diploma - Food & Beverage Management
Machakos Technical Training Institute
Kenya05.2013
Skills
- TARS (Reservations Systems)
- Micros
- Orchid
- Microsoft packages
- Sun System
- Secure pay
- PeopleSoft
- Telephone etiquette
- Training and mentoring
- General ledger accounting
- Vendor relationship management
- Month-end closings
- Bank Reconciliation
Timeline
Accounts Payable Supervisor & General Cashier
Intercontinental Fujairah Resort
02.2023 - Current
General Cashier
Intercontinental Fujairah Resort
03.2022 - Current
Accounts Payable & General Cashier
Intercontinental Fujairah Resort
02.2022 - 01.2023
Accounts Payable Officer
Novotel, Ibis And Adagio Al Basha Dubai
10.2019 - 10.2021
Senior Reservations Officer
Dukes The Palm, a Royal Hideaway Hotel
10.2018 - 09.2019
Cluster Reservations Agent
Novotel,Ibis and Adagio Al Barsha
05.2017 - 10.2018
Guest Service Agent (Telephone Room)
Starwood/Marriott Hotels: Four Points by Sheraton, Bur Dubai
12.2015 - 04.2017
ACCA-Online-Certificate - International Financial Reporting Standards
ACCA
Certificate - General Accepted Accounting Principles, GAAP
LinkedIn
Introduction to Financial Accounting - Completed advanced Financial Accounting Module Online
University of Pennsylvania
Certificate - Excel for Accountants
LinkedIn
Hospitality Industry Financial Accounting. - Gained certificate in Hospitality Financial Accounting AHLEI
Alpine Swiss Business School
Diploma - Food & Beverage Management
Machakos Technical Training Institute
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