MAURICE JUNNO CUNANAN
DUBAI,UAE
Summary
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Barista
Tealicious Bubble Tea Cafe, Al Barsha
Dubai, UAE
02.2023 - 07.2024
- Maintained cleanliness of the café area whilst preparing orders.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Collaborated with team members during busy periods improving workflow efficiency.
Retail sales associate
Oxygen, Golden ABC, Incorporated
Bulacan, Philippines
01.2020 - 11.2022
- Collaborated with team members for efficient store operations.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Provided product knowledge to customers for informed purchases.
- Conducted inventory checks to ensure stock accuracy.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Demonstrated product usage and features to customers.
- Worked closely with stock team to guarantee product availability and meet client requests.
- Contributed to sales targets through active promotion of products.
Retail sales associate
Bench Philippines
Bulacan, Philippines
07.2018 - 03.2020
- Maintained tidy sales floor to enhance shopping experience.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Welcomed customers and provided responsive assistance to improve store experiences.
- Advised customers on product selection based on their needs.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Updated product labelling and pricing to reflect discounts and offers.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Followed visual merchandising packs to display new products and promotions.
- Handled cash transactions accurately maintaining financial integrity.
Education
High School Diploma - K TO 12
Ateneo de manila
Manila Philippines 06.2016 - 03.2018
Skills
- Time-management
- Customer Service
- Positive attitude
- Self-motivation
- Active listening
- Customer service excellence
- Product knowledge
- Face-to-face selling
- Sales techniques
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Languages
English
Intermediate
Timeline
Barista
Tealicious Bubble Tea Cafe, Al Barsha
02.2023 - 07.2024
Retail sales associate
Oxygen, Golden ABC, Incorporated
01.2020 - 11.2022
Retail sales associate
Bench Philippines
07.2018 - 03.2020
High School Diploma - K TO 12
Ateneo de manila
06.2016 - 03.2018
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