May Abdel Ghani Mohamed
Summary
Organised and resourceful Executive Assistant known for streamlining office operations and enhancing executive productivity. Excelled in managing complex schedules, coordinating high-profile meetings, and improving administrative workflows. Delivered impactful project support and ensured seamless communication within teams and with external stakeholders.
Offering strong candidate with solid foundation in quality assurance and keen eye for detail. Knowledgeable about process improvement, problem-solving, and team collaboration. Ready to use and develop analytical skills, communication abilities, and leadership qualities.
Overview
19
19
years of professional experience
Work history
Executive Assistant to GM & Hotel Quality Exec.
Al Maha, A Luxury Collection Desert Resort & Spa
06.2025 - Current
- Facilitated efficient office operations by managing correspondence, filing systems and organisational procedures.
- Delivered high-quality marketing presentations for successful client pitches.
- Improved executive workflow through management of schedules and itineraries.
- Handled confidential documents securely maintaining privacy and trustworthiness within the firm.
- Enhanced communication between departments by arranging and coordinating meetings and conferences.
- Ensured accuracy of financial records with meticulous bookkeeping tasks.
- Assisted in decision-making processes by conducting comprehensive research.
- Trained junior staff members, boosting overall team productivity in administration tasks.
- Took minutes during meetings accurately preserving crucial details for future reference.
- Filed reports timely to keep executives informed about departmental progress.
- Managed complex travel arrangements to ensure seamless business trips for executives.
- Maintained an up-to-date database ensuring easy retrieval of information when required.
- Promoted transparency and open communication encouraging feedback from all team members regarding operational challenges and suggestions for improvements.
- Initiated timely corrective actions whenever defects were identified during audits.
- Collaborated with other department heads, improving overall company operations and efficiency.
- Facilitated collaborative working environment, improving communication between team members and departments.
- Managed conflict resolution amongst team members fostering a harmonious work environment.
- Led team training sessions for improved performance and understanding of quality standards.
- Adhered to compliance and business timetable to meet set deadlines.
Personal Assistant to CFO
Le Meridien Cairo Airport Hotel
Cairo, Egypt
12.2021 - 06.2025
- Prepare and analyze technical reports, providing insights to support financial decision-making.
- Coordinate and supervise internal control and compliance audits to ensure adherence to policies and regulations.
- Manage and update hotel LSOPs (Local Standard Operating Procedures) in collaboration with department heads to enhance operational efficiency.
- Oversee the documentation process, including tracking and organizing both hard and soft files to ensure easy access and compliance.
- Handle vendor/service contracts, supporting the approval and signing process, while ensuring compliance with hotel standards.
- Develop and implement team training plans, including English language courses, preparing schedules and materials, and conducting sessions to enhance staff skills.
- Manage the Director's calendar, prioritizing appointments and ensuring effective time management.
- Arrange travel logistics for the Director, including visa processing and accommodation, to facilitate smooth business trips.
- Process and manage correspondence, ensuring timely responses to inquiries and effective communication within the organization.
- Maintain the Director's office systems, including data management and filing, to enhance organizational efficiency.
- Produce high-quality documents, briefing papers, reports, and presentations for the Director, ensuring clarity and professionalism.
- Organize and prepare for meetings, including drafting agendas, pre-meeting briefings, and ensuring all necessary materials are available.
- Greet and assist visitors, maintaining a professional atmosphere in the Director's office.
- Authorize purchase orders and management contracts on behalf of the Director, ensuring compliance with budgetary guidelines.
- Prepare Profit and Loss reports and facilitate monthly meetings with Heads of Departments (HODs) to monitor financial performance.
- Conduct daily and monthly bank reconciliations to ensure financial accuracy.
- Utilize Quickbase Tool to support the Director of Finance with new applications for contract management and quarterly audits.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Prepared reports and presentations for board meetings, streamlined decision-making process.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
Personal Assistant to DOSM
Sheraton Cairo Hotel, Towers & Casino
Giza , Egypt
06.2011 - 10.2021
- Prepared reports and presentations for board meetings, streamlined decision-making process.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
- Resolved administrative issues promptly, minimised downtime in operations.
- Facilitated training sessions for new hires, enhanced onboarding experience.
- Filed documents systematically which increased ease of access when needed.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Managed correspondence, reduced response time by ensuring timely replies.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Organised meetings, improved communication within the team.
- Proofread, formatted and corrected correspondence for office staff.
- Completed data entry projects, verified accuracy and assigned classifications to information.
- Maintained updated spreadsheets with metrics for tracking and reporting.
Senior Administrative Assistant
Cairo Sheraton Hotel
Cairo, Egypt
10.2007 - 04.2011
- Coordinated office activities and public events.
- Wrote and prepared deliberate agendas for company meetings.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
- Arranged business travel details for company employees per supervisor requirements.
- Produced highly accurate internal and external letters and memoranda.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Categorized and processed sensitive documents with information of deeply personal nature.
- Managed electronic records database and handled all file requests.
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Expertly coordinated logistics for functions both within and outside of organization.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
Sales Administrative Assistant
Cairo Sheraton Hotel
Cairo, Egypt
06.2006 - 10.2007
- Collected and maintained file of receipts to coordinate expense report submission.
- Created and maintained reports, documents and presentations to assist with administrative support.
- Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales operations and reporting.
- Cross-trained to support other teams to meet operational needs and team deadlines.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Composed and proofread memos, letters and reports to verify error-free communication.
- Increased office efficiency by modernizing document organization systems and effectively implementing Type solutions.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Maintained clean reception area to promote positive, professional environment for clients.
- Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Performed research to collect and record industry data.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor Degree of Languages - English Language
Ain Shams University
09.2002 - 05.2006
High School - Literary section
El Salam Egyptian British School
Skills
- Office administration and management
- Process optimization
- Meeting coordination
- Conference organization
- Timesheet processing
- Attendance management
- Performance enhancement
- Staff supervision
- Influential communication
- Board meeting preparation
- Knowledge of hr laws
- Discretion handling
- Decision-Making proficiency
- Relationship development
- Invoice processing
- Project management
- Presentation design and delivery
- Program file maintenance
- Executive presentation preparation
- Workflow planning and optimization
- Team building activities
- Database management
- Documentation control
- Report writing
- Records management and retention
- Workers' compensation administration
- Internal communication strategies
- Payroll and budgeting oversight
- Meeting logistics planning
- Data archiving and filing
- Contract negotiation skills
- Travel arrangement coordination
- Marketing strategies and execution
- Client relationship management
- Report development and analysis
- Medical billing audit processes
- Scheduling efficiency techniques
- Administrative support functions
- Contract preparation and review
- Quality assurance practices
- Time management skills
Languages
Arabic
Proficient (C2)
English
Proficient (C2)
French
Intermediate
Turkish
Intermediate
Certification
LQA - Leading Quality Assurance for Cluster Hospitality Diploma
Operations Masterclass Certificate
GSS - GXP Trainings
Train The Trainers Certificate
Compliance & Integrity eLearning Certificates
Contact
- PHONE: (+971) 52 721 9485
- EMAIL: May.abdelghani85@gmail.com
- May.abdelghani@luxurycollection.com
Personal Data
- Date of Birth: 28th of October 1985.
- Nationality: Egyptian.
Training
- Spanish Course - CERVANTES The Spanish Cultural Center.
- Training at the Banquet Department in Marriott Jeddah in Saudi Arabia.
- Training at the Customer Care department in Saudi American Bank.
- Training at the Public Relations Department in Sheraton Jeddah.
- Training Course, The Turkish Cultural Center.
References
- Hassan, Abbas, Director of Finance, +201094434719, Le Meridien Cairo Airport Hotel, Cairo, Egypt
- Khaled, Amer, VP of Commercial Management, +971506233249, Millennium Hotels Dubai, Dubai, UAE
- Nisreen, Shawky, Director of Sales and Marketing, +201006014241, Cairo Sheraton Hotel, Cairo, Egypt
Timeline
Executive Assistant to GM & Hotel Quality Exec.
Al Maha, A Luxury Collection Desert Resort & Spa
06.2025 - Current
Personal Assistant to CFO
Le Meridien Cairo Airport Hotel
12.2021 - 06.2025
Personal Assistant to DOSM
Sheraton Cairo Hotel, Towers & Casino
06.2011 - 10.2021
Senior Administrative Assistant
Cairo Sheraton Hotel
10.2007 - 04.2011
Sales Administrative Assistant
Cairo Sheraton Hotel
06.2006 - 10.2007
Bachelor Degree of Languages - English Language
Ain Shams University
09.2002 - 05.2006
High School - Literary section
El Salam Egyptian British School
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