
Looking for a job that would provide me a sense of belonging to a reputable organization and being in an environment that involves frequent improvement into my skills & enhance my qualifications and use my previous experience to add more values to the place I’m working at.
· PERSONNAL DETAILS:
Date of Birth : 1-12-1981
Nationality : Egyptian
Marital status : Married
E-mail : may.anbr81@gmail.com
Visa Type : Resident
- Responsibilities:
- Coordinate between shareholders, plan for monthly, yearly plans to maximize the profit and progress rates.
- Forecast levels of demand for services and products, keep a constant check on stock levels.
- Conduct researches to ascertain best supplies inters of best value, delivery schedules and quality
- Build and maintain good relationships with new and existing suppliers and clients
- Negotiate and agree contracts, monitoring the quality of service provided
- Forecast price trends and their impact on future activities
- Give presentations about market analysis and possible growth
- Evaluate bids and make recommendations, based on commercial and technical factors
- Co-ordinate, supervise and instruct employees to ensure sales action plans are followed as planned.
- Responsibilities:
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications and requests
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Maintain customer databases
- Manage administration
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
- Responsibilities:
- Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions;
- Developing long-term relationships with clients through managing and interpreting their requirements;
- Prepare for tenders received from customer.
- Search for foreign supplier worldwide.
- Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
- Negotiating tender and contract terms and conditions to meet both client and company needs;
- Calculating client quotations and administering client accounts;
- Providing pre-sales technical assistance and product education, and after-sales support services;
- Prepare technical & commercial offers & send it to clients.
- Secure and renew orders and arrange delivery.
- Arrange shipping of goods through forwarder companies.
- Follow goods until receiving at customer ware house.
- Follow with account dept. Until receiving order value.
- Preparing reports for head office;
- Meeting regular sales targets and coordinating sales projects;
- Supporting marketing activities by attending trade shows, conferences and other marketing events;
- Making technical presentations and demonstrating how a product meets client needs;
- Liaising with other members of the sales team and other technical experts;
- Helping in the design of custom-made products;
- Develop sales plans to introduce products in new markets.
Providing training and producing support material for other members of the sales team.
- Responsibilities:
- Prepare And Negotiating Tender And Contract Terms And Conditions To Meet Both Client And Company Needs; Prepare Technical & Commercial Offers & Send It To Clients.
- Arrange Shipping Of Goods Through Forwarder Companies. Follow Goods Until Receiving At Customer Warehouses.
- Meeting Regular Sales Targets And Coordinating Sales Projects;
- Supporting Marketing Activities By Attending Trade Shows, Conferences And Other Marketing Events;
- Technical support and follow up for site work.
- Following the site work progress and ensuring all works are as per clients approval according to all international standards and local regulations.
- Handing over the projects to the client and ensuring their satisfactions, following up with account department until receiving balance payments.
COMPUTER SKILLS :Microsoft packages and internet applications
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