Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
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Maya Sreejin

Maya Sreejin

Dubai,UAE

Summary

Dedicated and results-oriented HR Professional with 8+ years of progressive experience in human resources management. Proven track record of aligning HR strategies with business objectives to drive organizational success. Skilled in HR Operations, Talent Acquisition, Employee Relations, Performance Management, Compensation and Benefits, HRIS, Payroll Management and organizational development. Strong communicator and problem solver, committed to fostering a diverse and inclusive workplace culture. Looking to leverage my expertise to contribute to a forward-thinking organization's growth and success.

Overview

10
10
years of professional experience
2
2
Certification

Work history

Human Capital Analyst

Majid Al Futtaim
Dubai, UAE
01.2023 - Current
  • Strategic HR Planning - Supporting Human Capital Business Partner in day to day Human Capital activities and implementing group wide Human Capital agenda.
  • Business Partnering - Building strong relationships with business unit leaders and managers to understand their needs and provide HR solutions that align with the overall business strategy.
  • Talent Acquisition - Working with hiring managers to identify staffing needs, participating in the recruitment process, and ensuring that the organization attracts and retains top talent. Managing the onboarding new employees and facilitating orientation programs. Welcoming and integrating new employees into the organization and familiarize new hires with company policies, culture, and procedures.
  • Employee Relations - Addressing employee concerns, grievances, and conflicts. Managing disciplinary actions when necessary. Communicated and enforced HR policies and cultivating compliant and satisfied workforce.
  • Compensation and Benefits - Managing employee benefits programs, including health insurance, leave entitlements, Annual Air fare payments, Child Education Reimbursements etc. Collaborating with Total Rewards Team and support in Annual Merit Increase and Bonus Cycle
  • Performance & Talent Management - Implementing performance management processes, including setting performance goals, conducting performance reviews, and helping managers address performance issues. Providing guidance to employees and managers on performance-related matters. Supporting Succession planning and career development programs.
  • Training and Development - Collaborating with the Learning and Development (L&D) team to strategize and organize training initiatives and platforms for employees
  • HR Analytics - Working closely with the People Analytics Team and analyzing HR metrics and data. Providing data and insights to management.
  • Employee Records and Documentation - Maintaining accurate and confidential employee records. Managing HR documentation such as contracts, offer letters, and termination paperwork.
  • HR Technology and Systems - Utilizing HR software and systems (SAP SuccessFactors) for data management, data analysis, and process automation.
  • Change Management - Assisting with organizational change initiatives, such as mergers, acquisitions, and restructuring, by managing the HR aspects and helping employees adapt to change.
  • Termination and Offboarding: Managing employee separations and exit interviews. Coordinating with Payroll to ensure the timely payment of End of Service Benefits. Answering any queries from Leavers regarding the offboarding process.

Human Capital Digital Experience Specialist

Majid Al Futtaim
Dubai, UAE
08.2018 - 12.2022


  • Working as part of Majid Al Futtaim Human Capital Digital Experience Team and reporting to HCDX COE
  • Provide end to end support the implementation of existing modules (Recruitment, onboarding, Performance management, Compensation, Variable Pay, Succession, LMS, Employee Central etc.) at group level. This includes maintenance, enhancement, and support in reporting
  • Providing continuous support in suggesting system enhancements demonstrating full understanding of process and system knowledge which result in better employee experience
  • Responsible for testing the system as part of enhancements, quarterly updates from SAP and any process change
  • Generation of system guides and training documents to educate the HC team with the new systems
  • Support the Human Capital Business Partners for their respective Business units in all queries related to all systems and processes and liaise with vendors and IT Department for any technical related issue
  • Work with HC Admins in training them to use the system optimally and increase system adoption
  • Responsible for supporting Payroll Team with overlooking HRIS data
  • Support Total Rewards team in Position Management and other C&B related tasks
  • Maintain the accuracy of the positions, combination of Organization and Career Level
  • Coordinate with Total Rewards team on adding the positions in the system Look up Tables
  • Responsible coordinate the Integration Issues with SAP SuccessFactors system and other systems
  • Responsible for System Audits and providing feedback to HC Team
  • Create, generate, and analyze reports from SAP SuccessFactors modules
  • Handling HC projects across the group and drive to completion
  • Provides HR policy guidance and interpretation
  • Provides guidance and input on business unit restructures, workforce planning and succession planning
  • Collaborate with Head of HC Operations for different Operating Units and support business in various aspects
  • Support yearly performance, Merit and Bonus Cycles
  • Work with Total Rewards, Talent Management, Talent Acquisition and Payroll team and offer support in system and process related areas
  • Work with HC Analytics team to support them with the data requirements

HR Assistant

Mediclinic Middle East
08.2014 - 12.2014
  • Working as part of Mediclinic Corporate Human Resources Team and reporting to GM- Human
  • Capital
  • Benefits Administration: Responsible for Employee Benefits like Medical Insurance
  • Uniform, Company Mobile, ENA, Other Benefits etc
  • Invoice Administration: Invoices received from the vendors are checked and process the payments to on time
  • Provides routine clerical support for Human Resources functions including Recruitment, selection, classification, compensation, safety, training, workers' compensation, administration, and records
  • Performs data entry functions related to applicant tracking, employee tracking, records maintenance, and data base management
  • Assist the payroll department in calculating the Benefits payments/Deductions
  • Preparing monthly payroll reports and other adhoc reports as required by the Management
  • Handle the queries from employees and give appropriate resolutions
  • Responsible for managing employee files and records
  • Assist in Full and Final settlement of the terminated/resigned employee

Team Leader

NGA HUMAN RESOURCES
04.2012 - 04.2014
  • UK Payroll Operations
  • Work duties
  • Supervising a team of 23 UK Payroll Administrators
  • Managing Payroll Operations of a Client operating in UK with an employee's size of000-20,000
  • Executing all functions pertaining to payrolls which include computation of salary, incentives and other compensatory and benefits as per program requirement of the client
  • Ensuring proper documentation and updating of records including Attendance, Leave, Leave
  • Encashment, LTC and Personal Details
  • Monitoring the performance of multi-skilled work force and conceptualizing need-based training programs to enhance their efficiency & productivity
  • Recruitment: Managing the complete recruitment life cycle for selecting the best talent from diverse sources after identification of manpower requirements
  • Performance Management: Responsible for creating the appraisal database for employees eligible for appraisals in the relevant cycle
  • Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize client satisfaction level
  • Preparing MIS reports & other statements with a view to apprise management of the process operations and assist in critical decision-making process
  • Setting out quality standards for various operational areas, ensuring a high-quality customer experience, while adhering to the SLAs and work processes
  • Managing service operations for rendering and achieving quality services; providing first line customer support by answering queries & resolving their issues, ensuring minimum TAT
  • Assessing the customer feedback, evaluating areas of improvements & providing critical feedback to the associates on improvements and achieving higher customer satisfaction matrices
  • Ensuring Quality Compliance for all Processes Handled (CMMI SVC 1.3, ISO 9001, ISO
  • Analysis of Errors/ Issues and Creation of Root Cause Analysis Documents
  • Communicating with Onshore team as per Requirement Handling Conference Calls Monthly /
  • Quarterly Basis
  • Coordinating Joining Formalities & Exit Formalities- ID/ Login Creation, etc
  • For New
  • Team Members, Resignation formalities - Keep PM Update
  • Pay Roll Interface - Collecting and Distributing Salary Slips/ Cheque

Senior HR Advisor Benefits/Payroll

NGA HUMAN RESOURCES
11.2010 - 04.2012
  • HR Management Work duties:
  • Taking care of HR Data Entry, Benefits, HR Administrative Tasks, Manager Self Service
  • Payroll etc
  • Working for an Aviation Client, operating across EMEA, APAC and NA with an employee size of 35,00
  • Conducting Training session for New Employees
  • Handling employee queries on HR Policies, Leaves, Benefits and Payroll
  • Auditing of information entered HRM System
  • Collating and Managing the post hire documents, joining dockets, forms etc > Processing and verification of the day to day modification of Employee's in their records > Processing Voluntary and Involuntary Termination of Employees > Running Payroll Interface and Other HR Reports from Oracle based HRMS > Coordinate with
  • HRBPs to help employee queries and providing HR advise > Mailbox Administration

Technical Support Executive

SUTHERLAND GLOBAL SERVICES
11.2009 - 11.2010
  • Troubleshooting the Hardware issues with desktops and laptops of a famous Computer manufacturer > Providing Technical support for US and Canadian customers > Reporting to Team Leader

Education

Bachelor's Degree - Science

Mahatma Gandhi University

Skills

  • People Management Skills
  • Leadership
  • Self-motivation
  • Excellent verbal and written communication skills
  • Ability to Work under Pressure
  • Decision Making
  • Time Management
  • Analytical skills
  • Microsoft Office Suite
  • SAP SuccessFactors Modules
  • Oracle
  • PeopleSoft
  • UNIPay Mainframe

Certification

  • CHRP - Certified Human Resource Professional, CPD Certification
  • MCIPP - Member of Chartered Institute of Payroll Professionals

Languages

English
Fluent
Hindi
Upper intermediate
Malayalam
Native

Timeline

Human Capital Analyst

Majid Al Futtaim
01.2023 - Current

Human Capital Digital Experience Specialist

Majid Al Futtaim
08.2018 - 12.2022

HR Assistant

Mediclinic Middle East
08.2014 - 12.2014

Team Leader

NGA HUMAN RESOURCES
04.2012 - 04.2014

Senior HR Advisor Benefits/Payroll

NGA HUMAN RESOURCES
11.2010 - 04.2012

Technical Support Executive

SUTHERLAND GLOBAL SERVICES
11.2009 - 11.2010

Bachelor's Degree - Science

Mahatma Gandhi University

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Maya Sreejin