Mayank Kumar Gupta
ERP CONSULTANT | Microsoft D365 F&O SCM EXPERT | SOLUTION ARCHITECT | PROJECT MANAGER
Dubai
Summary
Dynamic and results-driven PMP-certified professional with over 13 years of experience leading ERP and digital transformation initiatives across diverse industries.
Proven expertise in D365 F&O, Axapta, and D365 SCM facilitates comprehensive implementations, upgrades, and migrations that streamline processes and deliver substantial business value.
A consistent track record of achieving high-quality results on schedule while ensuring exceptional client satisfaction underscores a commitment to excellence.
Demonstrated leadership in managing cross-functional teams and engaging strategic stakeholders fosters growth, enhances efficiency, and establishes lasting organizational success.
Overview
13
13
years of professional experience
7
7
Certifications
2
2
Languages
Work History
Project Lead
Intwo
07.2024 - Current
- Client's Business: Bucher Municipal AU – Automobiles Industry (Truck manufacturing)
- Client Location: Australia
- Project Role: Senior SCM Functional expert, Solution Architect
- Project Type: Implementation & Support
- Roles & Responsibilities:
- Implemented client's Truck manufacturing business processes to MD D365 F&O. Conducted detailed study, Fit-Gap analysis, Solution mapping, Design, testing, Final Demo, Requirement Sign-off.
- Traveled to client location (Australia) for Requirement gathering to understand client business processes and final demos.
- Facilitated stakeholder meetings to gather requirements and provide project updates, fostering collaboration.
Project Manager / Solution Architect
Cognizant
06.2023 - 06.2024
- Client's Business: 3M – Healthcare products manufacturing
- Client Location: Australia
- Project Role: Senior SCM Functional expert, Solution Architect
- Project Type: Implementation
- Roles & Responsibilities:
- Implemented client's Healthcare manufacturing business processes to MD D365 F&O, was accountable for Master Planning, Production & Sales of the client business to map it efficiently in D365 F&O.
- I was involved in detailed workshop sessions with customer to understand their pain points and improvements in new ERP system.
- Led cross-functional teams to deliver complex projects on time and within budget. Managed stakeholder communication to align project goals and expectations effectively.
Manager
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
- Client's Business: Valley Forge Fabrics (VFF) - Textiles and design solutions
- Client Location: USA
- Project Role: Functional Lead / Work Stream Lead
- Project Type: Implementation & Support
- Roles & Responsibilities:
- Implemented client's fabric manufacturing business requirements in D365 F&O, with majority of business requirements relies upon Custom reports, I was accountable to deliver these cross-functional custom reports.
- I was part of customer workshop sessions for deeper understanding of their business.
- Accomplished multiple tasks within established timeframes.
Senior Functional Consultant
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
- Client's Business: Grande Cheese Company (GCC) - Dairy products manufacturer
- Client Location: USA
- Project Role: Functional Lead / Work Stream Lead
- Project Type: Implementation & Support
- Roles & Responsibilities:
- Implemented client's day to day dairy products manufacturing business requirements in D365 F&O, where I worked as a supporting SCM functional and used to report to Senior Functional, managed areas like Production and Master plan.
- I was involved in detailed workshop sessions with customer to understand their pain points and improvements in new ERP system.
- Detailed study, Fit-Gap analysis, Solution mapping, Design, testing, Final Demo, Requirement Sign-off, was also part of my responsibilities.
Senior Functional Consultant
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
- Client's Business: Gilbarco-Veeder-Root (GVR) - Supplier of fuel dispensers
- Client Location: USA
- Project Role: Functional Consultant
- Project Type: Implementation
- Roles & Responsibilities:
- Implemented client's day to day manufacturing business needs in D365 F&O, into Lean manufacturing while producing fuel dispensers for USA market.
- I was accountable for end to end lean manufacturing business processing mapping in D365 FO, was involved in customer workshop sessions, Fit-Gap analysis, Design, Testing, end to end demo on custom requirements.
- Facilitated client workshops to identify process improvements, driving enhanced stakeholder engagement.
Functional Consultant
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
- Client's Business: Freshpet - Fastest growing Pet food brand
- Client Location: USA
- Project Role: Functional Consultant
- Project Type: Implementation
- Roles & Responsibilities:
- Integrated client's Manufacturing Execution System (MES) with D365 F&O, mapped customer business processes into D365 FO MES along with Production Floor Execution to track actual production costs.
- Mentored junior consultants, fostering skill development and promoting best practices within the team.
- Conducted system testing and validation, ensuring high-quality deliverables and adherence to standards.
Functional Consultant
SONATA SOFTWARE LIMITED
06.2014 - 03.2018
- Client's Business: Dell - Desktops & laptops manufacturers & service providers
- Client Location: Poland
- Project Role: Functional Consultant
- Project Type: Implementation
- Roles & Responsibilities:
- Solution implemented using Lean manufacturing in AX 2012, where I was accountable to map the customer business process needs into the ERP system AX2012.
- Conducted sessions to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Training of end-users & ongoing support to customers following successful product implementation. Developed training materials and conducted sessions to enhance user adoption of new systems.
Functional Tester
SONATA SOFTWARE LIMITED
06.2014 - 03.2018
- Client's Business: Shamrock Foods - Quality food manufacturer & distributor
- Client Location: USA
- Project Role: Functional Tester
- Project Type: Support
- Roles & Responsibilities:
- Support provided to the client in AX 2012 ERP system, with daily support ticket analysis with resolution of P1 issues with utmost priority, proactively informing the client on ticket statuses and closing relevant issues with utmost quality.
- Utilized automated testing tools to enhance testing efficiency and accuracy.
- Developed and executed detailed test plans and test cases for various applications.
Functional Tester
SONATA SOFTWARE LIMITED
06.2014 - 03.2018
- Client's Business: Central Park (CP) - Real Estate (Services & Hospitality)
- Client Location: India
- Project Role: Functional Tester
- Project Type: Migration
- Roles & Responsibilities:
- Solution migrated from AX 4.0 to AX 2012, considering company's real estate business, daily support ticket analysis with resolution of P1 issues with utmost priority, proactively informing the client on ticket statuses and closing relevant issues with utmost quality.
- Analyzed test results and reported findings to stakeholders, facilitating informed decision-making.
- Mentored junior testers, providing guidance on best practices and testing methodologies.
Software Engineer
Accenture Services Pvt. Ltd.
04.2010 - 06.2012
- Client's Business: BMW - Luxury automakers manufacturer
- Client Location: Germany
- Project Role: Software Developer
- Project Type: Implementation
- Roles & Responsibilities:
- Developed In-Vehicle Infotainment (IVI) system in client's luxury cars by using embedded systems technology.
- Languages used as Embedded C and Embedded C++ to develop In-Vehicle-Infotainment system in BMW cars for Germany entity.
- Developed scalable software solutions to enhance client operations and drive digital transformation.
Education
Advanced Management Program - Business
Indian Institute of Management
Kozhikode, India 04.2001 -
MBA - Business
Christ University Institute of Management
Bangalore, India 04.2001 -
Bachelor of Engineering - Engineering
AMC Engineering College
Bangalore, India 04.2001 -
Skills
Project Management
Certification
Project Management Professional (PMP)
Accomplishments
7 successful implementations in D365.
Numerous accolades from client & employer.
PMP certified in first attempt.
Back-to-back promotions at PwC.
Emerging Technologies
Artificial Intelligence (AI)
Machine Learning (ML)
Internet of Things (IoT)
Cloud Computing
Metaverse
Timeline
Project Lead
Intwo
07.2024 - Current
Project Manager / Solution Architect
Cognizant
06.2023 - 06.2024
Manager
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
Senior Functional Consultant
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
Senior Functional Consultant
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
Functional Consultant
PricewaterhouseCoopers (PwC AC – USA)
03.2018 - 06.2023
Functional Consultant
SONATA SOFTWARE LIMITED
06.2014 - 03.2018
Functional Tester
SONATA SOFTWARE LIMITED
06.2014 - 03.2018
Functional Tester
SONATA SOFTWARE LIMITED
06.2014 - 03.2018
Software Engineer
Accenture Services Pvt. Ltd.
04.2010 - 06.2012
Advanced Management Program - Business
Indian Institute of Management
04.2001 -
MBA - Business
Christ University Institute of Management
04.2001 -
Bachelor of Engineering - Engineering
AMC Engineering College
04.2001 -