Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Mayar Alsalama

Mayar Alsalama

Alain

Summary

Sales and Customers Service

Experienced Retail Sales Associate with 4 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long- term relationships to foster recurring business and guarantee customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales and Customer Service Consultant

3M Cool zone
Alain
01.2019 - 01.2022
  • Assist to customer and product presentation , Preparing the quotations and closing the sales
  • Communications with customers by telephone and emails
  • Follow - up with customers
  • Reviewing sales performance
  • Contacting with suppliers
  • Respond and communicate on all customer communication avenues including phone, internet chat, e-mail and face-to-face
  • Engage in and maintain customer relations through positivity, professionalism and accuracy when addressing daily customer matters
  • Troubleshoot customer product concerns and issues
  • Complete all required paperwork and/or data entry
  • Assist with other projects or duties as assigned by Customer Service Manager.

PR Clerk

Brown Contracting General
Abu Dhabi
01.2017 - 01.2019
  • Handle all immigration and visa and trade license work for the company
  • Renew, update and keep up all workers and their dependents' visas and work contracts on time to guarantee that organization's records are up to date in the labor and Immigration Departments.

Customer Service

Barsino
Alain
01.2015 - 01.2017
  • Alain fashion company that launched their brand in UAE in 2014
  • Interacted daily with customers to provide exceptional customer service, achieve high
  • Customer satisfaction ratings, increase customer retention and maximize profits
  • Assisted customers in regards to: sales price inquiries, merchandise orders/returns, upcoming sales, along with helping to facilitate the transfer of merchandise from One of our other locations
  • Handled requests, inquiries, and complaints from customers in an expeditious.

Education

Zakher Private High School
Alain

Skills

  • Customer Service
  • Customer satisfaction
  • Negotiation
  • Speaking local
  • Communication Skills

Certification

  • Alkhawarizmi college English Courses
  • LinkedIn Learning Microsoft office
  • LinkedIn Learning Customer Service

Languages

Arabic
Native
English
Upper intermediate

Timeline

Sales and Customer Service Consultant

3M Cool zone
01.2019 - 01.2022

PR Clerk

Brown Contracting General
01.2017 - 01.2019

Customer Service

Barsino
01.2015 - 01.2017

Zakher Private High School

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Mayar Alsalama