May Joy Dizon
Abu Dhabi,UAE
Summary
Dedicated professional with expertise in client satisfaction monitoring
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
7
7
years of professional experience
Work history
Front Desk Receptionist
V Elements Spa
Abu Dhabi, United Arab Emirates
11.2024 - Current
- Provided accurate information about company services to clients, enhancing brand image.
- Ensured timely scheduling of appointments with detailed coordination.
- Streamlined communication between different departments through efficient message handling.
- Organised travel arrangements for senior executives, facilitating seamless business trips.
- Updated all company contact lists regularly, providing ease of access to information..
- Handled customer complaints professionally, ensuring satisfactory resolution.
- Maintained updated records of visitors' logs daily, ensuring accuracy in data entry..
- Monitored visitor access meticulously, enhancing security within premises.
- Kept reception area clean and organised to uphold professional office reputation.
Sales Representative
Qantas International Services
Abu Dhabi, United Arab Emirates
04.2023 - 10.2023
- Fostered strong customer relationships through exceptional service.
- Navigated challenging negotiations to secure lucrative contracts.
- Identified potential leads, resulting in improved sales performance.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Conducted market analysis to anticipate future trends and adjust strategies accordingly.
- Expanded client base through targeted outreach initiatives.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Pioneered innovative sales strategies for increased market penetration.
- Enhanced brand visibility by participating in trade shows and conferences.
- Strengthened brand reputation with impeccable professionalism and integrity.
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Resolved customer concerns promptly to maintain satisfaction.
- Collected and processed payments.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Contacted satisfied customers to offer additional services.
- Responded to telephone and in-person requests for information.
- Set up appointments with potential and current customers to discuss new products and services.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Sales Consultant
Money Concept Finance
Abu Dhabi, United Arab Emirates
04.2022 - 11.2022
- Closed complex deals with a strategic and customer-focused approach.
- Negotiated contracts leading to mutually beneficial agreements.
- Delivered convincing sales pitches to attract new clients.
- Developed compelling sales proposals that increased conversion rates.
- Built strong relationships with customers, resulting in repeat business.
- Collaborated with sales team to meet monthly targets successfully.
- Managed key accounts resulting in increased profitability for the company.
- Implemented promotional strategies for improved product visibility in the market.
- Took inbound calls from prospective clients, offering detailed quotations and breakdown of benefits.
Assembler
Wistron Info. Comm Philippines
Olongapo City, Philippines
04.2021 - 02.2022
- Maintained clean and organised workspace, boosting productivity levels.
- Improved product quality with rigorous testing protocols.
- Demonstrated superior problem-solving skills during complex assembly tasks.
- Followed strict quality control procedures for faultless finished products.
- Used hand tools expertly, resulting in precise assemblies.
- Practised safe handling of tools and equipment to prevent accidents in the factory.
- Performed routine checks on all equipment, maintaining operational readiness at all times.
- Maintained equipment in good condition to avoid wear and tear.
- Maintained clean and organised work areas for maximum productivity.
Data Encoder
San Miguel Beer Company
Isabela, Philippines
09.2018 - 02.2021
- Enhanced accessibility for colleagues through well-organised electronic files.
- Reduced miscommunication by maintaining clear, concise data logs.
- Decoded complex information from various sources, leading to comprehensive and understandable datasets.
- Improved accuracy by diligently reviewing and editing data entries.
- Achieved faster processing with rigorous encoding of documents.
- Safeguarded sensitive information by implementing stringent security measures during data entry activities.
- Carried out regular updates on database systems to maintain current information.
- Used advanced Excel knowledge to manage and manipulate high-volume data.
Education
Primary School -
Roxas West Central School
PhilippinesSecondary High school -
La Sallete of Roxas
PhilippinesCertificate of Higher Education BSA Accountancy -
Polythicnic University of the Philippines
PhilippinesSkills
- Client satisfaction monitoring
- Language proficiency
- Flexibility in scheduling
- Calm under pressure
- Multitasking proficiency
- Basic first aid
- Security system knowledge
- Equipment Maintenance
- Document control
Languages
English
Intermediate
Timeline
Front Desk Receptionist
V Elements Spa
11.2024 - Current
Sales Representative
Qantas International Services
04.2023 - 10.2023
Sales Consultant
Money Concept Finance
04.2022 - 11.2022
Assembler
Wistron Info. Comm Philippines
04.2021 - 02.2022
Data Encoder
San Miguel Beer Company
09.2018 - 02.2021
Primary School -
Roxas West Central School
Secondary High school -
La Sallete of Roxas
Certificate of Higher Education BSA Accountancy -
Polythicnic University of the Philippines
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