Adobe Lightroom
Hi, I’m
Ma. Yshovelle Caballes
Photographer, Digital Marketing
Abu Dhabi
Overview
4
years of professional experience
8
years of post-secondary education
1
Certification
2
Languages
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Digital Marketing position. Ready to help team achieve company goals.
Work History
UNILABS ABU DHABI CENTRAL LABORATORYABU DHABI
Pre-analytical/Application Data Processor
08.2021 - Current
Job overview
- Receiving and checking specimens (including COVID specimens), sorting and labelling patient samples, and preparing them for data entry and analysis in accordance with the Standard Operating Procedures and safety requirements of the laboratory.
- Supporting the laboratory in the area of pre-processing.
- Following all laboratory protocols and policies in checking the quantity of specimens received and ensuring that specimen identification tallies with the request forms.
- Ensuring and assisting in the care, cleanliness and maintenance of the laboratory work area and equipment.
- Maintaining an adequate level of laboratory supplies in the work area, receiving requested stock items and distributing them to the appropriate places within the laboratory.
- Performing administrative and clerical tasks, as well as inventory management or other assigned duties (e.g., freezer defrosting).
- Assisting medical laboratory technologists/lab staff during the laboratory tests when required (e.g., contamination monitoring).
- Assisting in ensuring smooth logistics and workflow of international deliveries of specimens to our laboratory. This would involve identifying packaging and delivery requirements for specimens from overseas markets (e.g., the US) and tracking of delivery status.
Harley Street Medical CentreAbu Dhabi
Billing Coordinator/Receptionist
08.2020 - 08.2021
Job overview
- Set up effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
- Referred past due payments to collections department.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Flexible to shift schedules such as opening, closing and shift change actions, including reporting during Holidays.
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Prepared Daily Cash Report.
- Responded to client’s concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Responsible for scheduling, cancelling and rescheduling client’s schedule according to their availability in person and via telephone.
- Checking client’s insurance eligibility and process their arrival in the system for their scheduled appointments.
- Responded to client’s questions and requests in a prompt and efficient manner.
- Coordinates with the insurance team for approvals of some insurance coverage services.
- Prepares the needed documents and assists the nurses in the Covid swab tests.
- Prepares the Covid – 19 swab results to patients.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Completed appeals of denied claims on patient bills.
- Maintained detailed understanding of insurance plans and company requirements.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
Palmira Specialized Medical CenterAbu Dhabi
Dental Front Office Receptionist
07.2019 - 06.2020
Job overview
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Referred patients to dental triage to treat severe or unusual symptoms or complaints.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
XENOS MANAGEMENT AND INDUSTRIAL CONSULTANCYMakati City
Human Resources Assistant Internship
01.2016 - 02.2017
Job overview
- Doing any secretarial and administrative works and reporting directly to the HR Manager
- Check frequently the levels of office supplies and place appropriate orders.
- Scheduling job interviews and assisting in interview process and administering new employment assessments.
- Welcomes new employees to the organization by conducting orientation.
- Provides payroll information by collecting time and attendance records.
- Submits employee data reports by assembling, preparing, and analyzing data.
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated itineraries and scheduled appointments for human resources staff.
Education
Far Eastern UniversityPhilippines
Bachelor of Art And Science of Psychology
03.2013 - 05.2017
St. Louis College ValenzuelaValenzuela, Philippines
Highschool
03.2009 - 05.2013
Skills
Digital Marketing
Photography
Video Editing
Microsoft Office
Customer Service
Data Entry
Data reviewing
Patient database updates
Reviewing data
Financial data assessments
File and database management
Patient data privacy
Data collection and reporting
Data quality control checks
Software
Adobe Photoshop
Adobe Premier Pro
Canva
Colorcinch
Siglo
Insta
Dentimax
Certification
Digital Marketing Fundamentals
Interests
Fashion Photography
Food Photography
Product Photography
Filmmaking
Media Advertising
Digital Marketing
Additional Information
Link porfolio
Timeline
Digital Marketing Fundamentals
12-2022
Pre-analytical/Application Data Processor
UNILABS ABU DHABI CENTRAL LABORATORY
08.2021 - Current
Billing Coordinator/Receptionist
Harley Street Medical Centre
08.2020 - 08.2021
Dental Front Office Receptionist
Palmira Specialized Medical Center
07.2019 - 06.2020
Human Resources Assistant Internship
XENOS MANAGEMENT AND INDUSTRIAL CONSULTANCY
01.2016 - 02.2017
Far Eastern University
Bachelor of Art And Science of Psychology
03.2013 - 05.2017
St. Louis College Valenzuela
Highschool
03.2009 - 05.2013