Mazharkhan Pathan
Dubai,India
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Organised and dependable with 15+ years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
2005
2005
years of post-secondary education
1
1
Certification
Work history
Business Operations Analyst
Al Mukita FZCO
Dubai, United Arab Emirates
02.2025 - Current
- Improved business operations by implementing effective analytical tools.
- Facilitated inter-departmental communication for a cohesive work environment.
- Provided insightful recommendations to leadership team for improved decision-making processes.
- Coordinated with multiple teams; delivered project goals on time consistently.
- Ensured timely completion of projects by effectively managing resources and coordinating efforts across departments.
- Trained new employees on company policies and protocols for smooth integration into the system.
- Created dynamic Excel spreadsheets to track key performance indicators over time.
- Conducted in-depth data analysis for streamlined business processes.
- Identified areas of improvement, reduced inefficiencies through meticulous scrutiny of business practices.
- Streamlined operation procedures, enhanced operational efficiency.
- Led cross-functional team meetings to foster collaboration and innovation.
- Developed, implemented strategic business plans for operational improvements.
ASST. MANAGER (MIS)
Limitless-Outsourcing Pvt Ltd
AHMEDABAD, India
12.2023 - 02.2025
- Daily handling offers shared by sales team in format
- Allocating product quarterly SO wise and send back to team for further action
- Collecting images for offers from internet to make presentable format
- Created excel template for accounts team for working
- Process improvement and automation
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Increased staff productivity by providing comprehensive training programmes.
- Created a positive work environment, resulting in higher employee morale.
SR. EXECUTIVE (MIS)
QX Global Ltd
AHMEDABAD, India
01.2022 - 12.2023
- Responsible for executing monthly revenue report for top management
- Client management, billing, and reconciliation
- Process improvement and automation
- Client contract creation, amendment, and validation
- Monitoring job work and coordinating with cross-functional teams
- Continuous improvement in current operation by meetings with senior management
SPECIALIST
Vodafone Idea Shared Services Limited
AHMEDABAD, India
04.2020 - 01.2022
- Executed Asset Accounting and maintained Fixed Asset Register
- AUC ageing analysis and capitalization of assets
- Coordinated with cross-functional teams and managed statutory audit
- Improved internal control and SOX compliance for asset accounting
SPECIALIST
Vodafone Idea Shared Services Limited
Ahmedabd, India
05.2015 - 03.2020
- Monitored payment files and allocations within defined TATs with data accuracy
- Process automation using access macros
- Reported daily allocation agency performance and analyzed payment patterns
- Awarded with three quarterly star awards
MARKETING OPERATIONS (MIS OPERATIONS)
Vodafone West Ltd
AHMEDABAD, India
08.2014 - 04.2015
- Assisted in daily offer promotion and various MIS data tasks such as daily offer promotion, calling base for bonus offers, unbarring target summary, conversion mapping, churn idle barred stock number and portability tracker
- Successfully delivered on tasks within tight deadlines.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Oversaw daily operations to achieve high productivity levels.
ASSISTANT SERVICE DELIVERY (PREPAID U & R TEAM)
Idea Cellular Ltd
AHMEDABAD, India
06.2013 - 08.2014
- Supported the prepaid SD department with daily MIS updates and data preparation in MS-ACCESS such as Prepaid Recharge, visitor location register, In Activation Base, Daily minutes of usage
- Managed daily data updates provided by postpaid team
ASSISTANT CREDIT & COLLECTION
Adecco India Pvt. Ltd. (Service partner of Vodafone India Ltd)
AHMEDABAD, India
- Managed E-Billpay process and billing, collection, payment updation
- Resolved queries, maintained daily cheque bounced data, and handled incentives for successful enrollment
- 3 Years & 10 months
Education
Bachelor of Commerce - Accounting and Statistics
Gujarat University
IndiaSkills
- Client Management
- Data Analysis
- Automation
- Process Improvement
- Team Collaboration
- Advanced powerpoint usage
- Excel proficiency
- Operational strategy
- Relationship Management
- Communication proficiency
- Risk management intuition
- Leading cross-functional teams
- Creative solution development
- Management information systems expertise
- Project Management
- Quality Assurance
Languages
English
Fluent
Certification
Six sigma white belt
Timeline
Business Operations Analyst
Al Mukita FZCO
02.2025 - Current
ASST. MANAGER (MIS)
Limitless-Outsourcing Pvt Ltd
12.2023 - 02.2025
SR. EXECUTIVE (MIS)
QX Global Ltd
01.2022 - 12.2023
SPECIALIST
Vodafone Idea Shared Services Limited
04.2020 - 01.2022
SPECIALIST
Vodafone Idea Shared Services Limited
05.2015 - 03.2020
MARKETING OPERATIONS (MIS OPERATIONS)
Vodafone West Ltd
08.2014 - 04.2015
ASSISTANT SERVICE DELIVERY (PREPAID U & R TEAM)
Idea Cellular Ltd
06.2013 - 08.2014
ASSISTANT CREDIT & COLLECTION
Adecco India Pvt. Ltd. (Service partner of Vodafone India Ltd)
Bachelor of Commerce - Accounting and Statistics
Gujarat University