Mazin Suliman
Chief Sales Officer,Marketing & Business Development
Dubai
Summary
Highly adaptable and result oriented Sales and marketing professional with more than 15 years of experience across different industries
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
Work History
Chief Sales Officer
TATEM Express FZE
Dubai
2024.01 - 2024.10
- Implemented innovative pricing models that increased revenue while maintaining competitiveness in the marketplace.
- Strengthened company''s reputation as a trusted partner by providing exceptional customer service and support throughout the entire sales cycle.
- Negotiated favorable terms with suppliers and vendors to enhance profitability without compromising on quality or service levels.
- Increased market share by identifying new business opportunities and collaborating with marketing to develop targeted campaigns.
- Improved customer satisfaction ratings by streamlining the sales process and enhancing communication channels.
- Maximized profit margins by analyzing cost structures, identifying inefficiencies, and executing cost-saving measures across the organization.
- Drove consistent year-over-year growth in both volume and profitability through focused execution of key objectives.
Chief Sales Officer
Sudasat JV.
Khartoum
2022.12 - 2024.10
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Strengthened company''s reputation as a trusted partner by providing exceptional customer service and support throughout the entire sales cycle.
- Provided extensive leadership by effectively communicating strategic goals and plans.
Hero Brand - Sales Setion Head
Elbarbary Advanced Business Co. Ltd
Khartoum
2021.06 - 2022.11
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sales Manager
Hasco Factory for Detergents and Disinfectants
Khartoum, Khatoum
2019.04 - 2021.05
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Sales & Marketing Manager - Automobile TVS Brand
.Artijal General Trading Co
Khartoum
2016.03 - 2019.01
- Analyzed sales and marketing data for improved strategies.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Optimized sales processes, streamlining procedures for increased efficiency and better customer service.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Developed key account relationships for improved client retention and long-term partnerships.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Sales Supervisor
Sareen Machinery & Equipment (JAC MOTORS)
Khartoum
2014.03 - 2016.02
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Sales Executive
Elbarbary Engineering Co. Ltd (Hyundai Motots)
Khartoum
2011.05 - 2014.02
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Customer Care Agent
MTN Sudan Telecommunications Company
Khartoum
2009.08 - 2011.02
- Provided empathetic assistance to distressed customers, demonstrating genuine concern for their needs and fostering brand loyalty.
- Enhanced customer satisfaction by addressing and resolving issues promptly and professionally.
- Managed high call volume while maintaining exceptional service quality for all customers.
- Handled escalated calls professionally, mitigating potential complaints and securing continued business from clients.
- Assisted call-in customers with questions and orders.
Education
MIS - Management Information System
Sudan University Of Silences and Technology
2002.12 - 2007.05
CIM - L4 M1 - Applied Marketing
Chartered Institute of Marketing
2022.07 - Current
CIM L4 M2 - Planning Campaign
Chartered Institute of Marketing
2022.09 - Current
Skills
Business growth and retention
Rapport and relationship building
Brand-building strategies
Performance tracking and evaluations
Onboarding and coaching
Work Organization & time management
Self-dependent and aimed to meet targets
Data analysis
Pricing strategy
Sales operations
Negotiation expertise
Product positioning
Training
- CRM, ICQ, 03/01/2010
- Applied Marketing, CIM, 07/01/2022
- Planning Camping, CIM, 09/01/2022
Timeline
Chief Sales Officer
TATEM Express FZE
2024.01 - 2024.10
Chief Sales Officer
Sudasat JV.
2022.12 - 2024.10
CIM L4 M2 - Planning Campaign
Chartered Institute of Marketing
2022.09 - Current
CIM - L4 M1 - Applied Marketing
Chartered Institute of Marketing
2022.07 - Current
Hero Brand - Sales Setion Head
Elbarbary Advanced Business Co. Ltd
2021.06 - 2022.11
Sales Manager
Hasco Factory for Detergents and Disinfectants
2019.04 - 2021.05
Sales & Marketing Manager - Automobile TVS Brand
.Artijal General Trading Co
2016.03 - 2019.01
Sales Supervisor
Sareen Machinery & Equipment (JAC MOTORS)
2014.03 - 2016.02
Sales Executive
Elbarbary Engineering Co. Ltd (Hyundai Motots)
2011.05 - 2014.02
Customer Care Agent
MTN Sudan Telecommunications Company
2009.08 - 2011.02
MIS - Management Information System
Sudan University Of Silences and Technology
2002.12 - 2007.05