Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Timeline
Generic
MAZROI MASHOOD

MAZROI MASHOOD

Abu Dhabi

Summary

Dynamic Head of Logistics with expertise in managing end-to-end supply chain operations for duty-free retail. Drives cost reduction and process optimisation through standardised warehouse functions and strategic supplier management. Champions sustainability initiatives and leverages AI-driven analytics to enhance operational decision-making.

Overview

16
16
years of professional experience

Work History

Head of Logistics

Abu Dhabi Duty Free
Abu Dhabi
08.2023 - Current
  • Managing end-to-end logistics & supply chain operations for duty-free retail business at the newly built Zayed International Airport Terminal with responsibility across perfumes, cosmetics, sunglasses, fashion jewellery, and premium retail categories.
  • Setting up new warehouse operations at Zayed International Airport Terminal and managing 3PL warehouse functions for duty-free operations.
  • Standardizing and optimizing warehouse processes focusing on layout efficiency, material handling, storage systems, and inventory management.
  • Managing logistics and supply chain planning for 75+ suppliers and 100+ international brands ensuring compliance with global operational standards.
  • Leading sustainability initiatives including waste segregation, energy efficiency programs, reusable plastic pallet implementation, and transportation carbon reduction.
  • Managing tendering processes, freight forwarder negotiations, customs brokerage operations, and 3PL service contracts.
  • Developing procurement schedules, operational budgets, forecasts, and logistics planning strategies.
  • Ensuring compliance with EU, GSO, and international product certification standards.
  • Implementing risk management strategies for high-value cargo and airport logistics operations.
  • Driving continuous improvement initiatives to reduce operational costs and improve service levels.
  • Collaborating with global procurement and operations teams to deliver standardized reporting and operational analytics.
  • Utilizing AI-powered platforms including Base44, Gamma.ai, Napkin.ai, Claude AI, and automation tools for executive presentations, logistics reporting, business intelligence, and operational analytics.
  • Creating AI-assisted dashboards, KPI reports, data visualizations, and management presentations for supply chain performance reviews.
  • Automating reporting workflows and improving decision-making processes using AI-driven analytics and data interpretation.
  • Supporting operational strategy through AI-enabled forecasting, analytical reporting, workflow optimization, and presentation automation.
  • Leveraging AI solutions to improve productivity, reporting accuracy, process efficiency, and stakeholder communication.
  • (ARI Middle East)

Logistics & Supply Chain Manager

Shooting Stars LLC
03.2021 - 05.2023
  • Managed logistics and FMCG distribution operations for B&S Netherlands and Waycool India food products across UAE modern trade and down-trade markets.
  • Managed strategic inventory planning, warehousing, inbound/outbound logistics, and 3PL operations.
  • Optimized warehouse layouts and operational procedures resulting in AED 1 Million cost savings.
  • Managed SKU registrations, DM approvals, shipment certifications, and warehouse systems.
  • Oversaw supply planning, demand forecasting, fleet management, stock ageing, and expiry management.
  • Conducted KPI monitoring, business review reporting, budget analysis, and inventory audits.
  • Managed warehouse migration, consolidation projects, and vendor contracts.
  • Led people management, operational mentoring, and cross-functional coordination.
  • Warner Bros Distribution Company

Logistics Manager ME

Sacoor Brothers LLC
Dubai
10.2019 - 12.2020
  • Managed procurement and seasonal order supply chain operations from origin to point of sale.
  • Led digital transformation initiatives from manual to automated supply chain processes.
  • Conducted business process mapping, supply chain design, UAT testing, and process optimization.
  • Managed inbound/outbound distribution across GCC retail operations.
  • Maintained service level agreements with 3PL providers and logistics vendors.
  • Managed customs, shipping, LC documentation, supplier compliance, and freight optimization.
  • Supported e-commerce logistics and last-mile delivery operations.
  • Delivered monthly logistics budgeting and performance reporting.
  • Portugal Retail Fashion Company

Assistant Logistics & Supply Chain Manager (Fashion & Sports)

Al Futtaim Retail
Dubai
03.2016 - 04.2018
  • Reduced supply chain costs by 20% through optimized direct-to-store delivery strategies.
  • Achieved lead times within 7 days from EU and HK to GCC markets.
  • Developed logistics best practices and standardized operational procedures across MENA.
  • Conducted supply chain analysis and continuous improvement projects.
  • Managed stakeholder coordination with suppliers, finance teams, buying departments, and logistics providers.
  • Led inventory management, ERP operations, and logistics reporting.
  • Managed tactical planning for new market expansion and retail store launches.
  • Conducted warehouse audits, country visits, and operational improvement projects.

Manager – Logistics & Supply Chain (Babyshop)

Landmark Group
Dubai
12.2009 - 12.2013
  • Managed inbound and outbound logistics operations handling over 4000 FEUs annually.
  • Conducted freight cost optimization and forwarder nomination strategies.
  • Performed end-to-end lead time and cost-benefit analysis.
  • Managed GCC logistics operations ensuring launch timelines and inventory availability.
  • Coordinated with suppliers, warehouse teams, customs authorities, audit teams, and logistics providers.
  • Managed warehouse operations, landed cost calculations, and operational productivity improvements.
  • Conducted supplier training programs and special supply chain projects.

Education

Bachelor of Business Administration - Commerce & Travel Tourism

Calicut University
Calicut
2001

Skills

  • Supply chain optimization
  • Inventory management
  • Warehouse automation
  • Freight negotiation
  • Compliance management
  • Data analytics
  • Risk assessment
  • Procurement strategy
  • Sustainable logistics
  • Team leadership
  • Strategic planning
  • Continuous improvement
  • Stakeholder collaboration
  • Operational budgeting
  • Process standardization
  • Positive attitude
  • Customer service excellence
  • Customer Service
  • Creative thinking
  • Transportation cost analysis
  • Time-management
  • Decision making
  • Leadership excellence
  • Warehouse operations
  • Negotiation and communication
  • Customer relationship management
  • Effective communication
  • Technical troubleshooting
  • Import and export operations
  • Stocks and inventory organisation
  • Supplier relationship management
  • Risk Management
  • Health and Safety Compliance
  • Data analysis

Interests

  • Badminton , Traveling worldwide & Music

Accomplishments

  • Shortlisted for Best Retail supply Chain Award for the Abudhabi Duty Free.

Timeline

Head of Logistics

Abu Dhabi Duty Free
08.2023 - Current

Logistics & Supply Chain Manager

Shooting Stars LLC
03.2021 - 05.2023

Logistics Manager ME

Sacoor Brothers LLC
10.2019 - 12.2020

Assistant Logistics & Supply Chain Manager (Fashion & Sports)

Al Futtaim Retail
03.2016 - 04.2018

Manager – Logistics & Supply Chain (Babyshop)

Landmark Group
12.2009 - 12.2013

Bachelor of Business Administration - Commerce & Travel Tourism

Calicut University
MAZROI MASHOOD