- Badminton , Traveling worldwide & Music
MAZROI MASHOOD
Abu Dhabi
Summary
Dynamic Head of Logistics with expertise in managing end-to-end supply chain operations for duty-free retail. Drives cost reduction and process optimisation through standardised warehouse functions and strategic supplier management. Champions sustainability initiatives and leverages AI-driven analytics to enhance operational decision-making.
Overview
16
16
years of professional experience
Work History
Head of Logistics
Abu Dhabi Duty Free
Abu Dhabi
08.2023 - Current
- Managing end-to-end logistics & supply chain operations for duty-free retail business at the newly built Zayed International Airport Terminal with responsibility across perfumes, cosmetics, sunglasses, fashion jewellery, and premium retail categories.
- Setting up new warehouse operations at Zayed International Airport Terminal and managing 3PL warehouse functions for duty-free operations.
- Standardizing and optimizing warehouse processes focusing on layout efficiency, material handling, storage systems, and inventory management.
- Managing logistics and supply chain planning for 75+ suppliers and 100+ international brands ensuring compliance with global operational standards.
- Leading sustainability initiatives including waste segregation, energy efficiency programs, reusable plastic pallet implementation, and transportation carbon reduction.
- Managing tendering processes, freight forwarder negotiations, customs brokerage operations, and 3PL service contracts.
- Developing procurement schedules, operational budgets, forecasts, and logistics planning strategies.
- Ensuring compliance with EU, GSO, and international product certification standards.
- Implementing risk management strategies for high-value cargo and airport logistics operations.
- Driving continuous improvement initiatives to reduce operational costs and improve service levels.
- Collaborating with global procurement and operations teams to deliver standardized reporting and operational analytics.
- Utilizing AI-powered platforms including Base44, Gamma.ai, Napkin.ai, Claude AI, and automation tools for executive presentations, logistics reporting, business intelligence, and operational analytics.
- Creating AI-assisted dashboards, KPI reports, data visualizations, and management presentations for supply chain performance reviews.
- Automating reporting workflows and improving decision-making processes using AI-driven analytics and data interpretation.
- Supporting operational strategy through AI-enabled forecasting, analytical reporting, workflow optimization, and presentation automation.
- Leveraging AI solutions to improve productivity, reporting accuracy, process efficiency, and stakeholder communication.
- (ARI Middle East)
Logistics & Supply Chain Manager
Shooting Stars LLC
03.2021 - 05.2023
- Managed logistics and FMCG distribution operations for B&S Netherlands and Waycool India food products across UAE modern trade and down-trade markets.
- Managed strategic inventory planning, warehousing, inbound/outbound logistics, and 3PL operations.
- Optimized warehouse layouts and operational procedures resulting in AED 1 Million cost savings.
- Managed SKU registrations, DM approvals, shipment certifications, and warehouse systems.
- Oversaw supply planning, demand forecasting, fleet management, stock ageing, and expiry management.
- Conducted KPI monitoring, business review reporting, budget analysis, and inventory audits.
- Managed warehouse migration, consolidation projects, and vendor contracts.
- Led people management, operational mentoring, and cross-functional coordination.
- Warner Bros Distribution Company
Logistics Manager ME
Sacoor Brothers LLC
Dubai
10.2019 - 12.2020
- Managed procurement and seasonal order supply chain operations from origin to point of sale.
- Led digital transformation initiatives from manual to automated supply chain processes.
- Conducted business process mapping, supply chain design, UAT testing, and process optimization.
- Managed inbound/outbound distribution across GCC retail operations.
- Maintained service level agreements with 3PL providers and logistics vendors.
- Managed customs, shipping, LC documentation, supplier compliance, and freight optimization.
- Supported e-commerce logistics and last-mile delivery operations.
- Delivered monthly logistics budgeting and performance reporting.
- Portugal Retail Fashion Company
Assistant Logistics & Supply Chain Manager (Fashion & Sports)
Al Futtaim Retail
Dubai
03.2016 - 04.2018
- Reduced supply chain costs by 20% through optimized direct-to-store delivery strategies.
- Achieved lead times within 7 days from EU and HK to GCC markets.
- Developed logistics best practices and standardized operational procedures across MENA.
- Conducted supply chain analysis and continuous improvement projects.
- Managed stakeholder coordination with suppliers, finance teams, buying departments, and logistics providers.
- Led inventory management, ERP operations, and logistics reporting.
- Managed tactical planning for new market expansion and retail store launches.
- Conducted warehouse audits, country visits, and operational improvement projects.
Manager – Logistics & Supply Chain (Babyshop)
Landmark Group
Dubai
12.2009 - 12.2013
- Managed inbound and outbound logistics operations handling over 4000 FEUs annually.
- Conducted freight cost optimization and forwarder nomination strategies.
- Performed end-to-end lead time and cost-benefit analysis.
- Managed GCC logistics operations ensuring launch timelines and inventory availability.
- Coordinated with suppliers, warehouse teams, customs authorities, audit teams, and logistics providers.
- Managed warehouse operations, landed cost calculations, and operational productivity improvements.
- Conducted supplier training programs and special supply chain projects.
Education
Bachelor of Business Administration - Commerce & Travel Tourism
Calicut University
Calicut2001
Skills
- Supply chain optimization
- Inventory management
- Warehouse automation
- Freight negotiation
- Compliance management
- Data analytics
- Risk assessment
- Procurement strategy
- Sustainable logistics
- Team leadership
- Strategic planning
- Continuous improvement
- Stakeholder collaboration
- Operational budgeting
- Process standardization
- Positive attitude
- Customer service excellence
- Customer Service
- Creative thinking
- Transportation cost analysis
- Time-management
- Decision making
- Leadership excellence
- Warehouse operations
- Negotiation and communication
- Customer relationship management
- Effective communication
- Technical troubleshooting
- Import and export operations
- Stocks and inventory organisation
- Supplier relationship management
- Risk Management
- Health and Safety Compliance
- Data analysis
Interests
Accomplishments
- Shortlisted for Best Retail supply Chain Award for the Abudhabi Duty Free.
Timeline
Head of Logistics
Abu Dhabi Duty Free
08.2023 - Current
Logistics & Supply Chain Manager
Shooting Stars LLC
03.2021 - 05.2023
Logistics Manager ME
Sacoor Brothers LLC
10.2019 - 12.2020
Assistant Logistics & Supply Chain Manager (Fashion & Sports)
Al Futtaim Retail
03.2016 - 04.2018
Manager – Logistics & Supply Chain (Babyshop)
Landmark Group
12.2009 - 12.2013
Bachelor of Business Administration - Commerce & Travel Tourism
Calicut University