Mohamad Nasir
Dubai,United Arab Emirates
Overview
23
23
years of professional experience
Work history
Housekeeping supervisor
InstaShop DMCC
Dubai, United Arab Emirates
10.2019 - Current
- Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensuring all rooms are cared for and inspected according to standards
- Protecting equipment and making sure there are no inadequacies
- Assist guests when necessary.
- Collect and dispose of trash.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices
- Supervised daily housekeeping operations to ensure cleanliness and organisation of facilities.
- Trained and mentored staff on efficient cleaning techniques and safety protocols.
- Conducted regular inspections to identify areas for improvement in cleanliness standards.
- Implemented inventory management practices to maintain adequate stock of cleaning supplies.
- Developed and enforced housekeeping policies to enhance guest satisfaction and safety.
- Resolved staff conflicts and provided support to maintain a positive work environment.
- Trained staff, improving service quality and consistency.
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
Housekeeping supervisor
National Health Insurance company -Dmcc
Dubai, United Arab Emirates
07.2014 - 09.2019
- Arrange a meeting room and serve guests tea and coffee.
- Claims registration and scanning
- Handling reception - answering calls and supporting clients.
- Receiving courier documents at reception and distributing the same to right person
- Receiving internal packages from HQ driver and giving to right person
- Sending requests to head office for office and kitchen supplies and delivering to all the branches
- Delivering health insurance cards to the broker on a daily basis
- Mobile & internet bills cheque payment in the accurate office
- Handling any facility issues in the branch smoothly
- Packing couriers from distribution team in order to courier them to brokers
- Handling customers inquiry as well as their complaints
- Sending emails, faxes, arranging files and documents
- Answering and receiving incoming calls and faxes
- Doing housekeeping if necessary
- Managed daily operations of housekeeping team ensuring high standards of cleanliness were maintained throughout facilities.
- Trained and mentored new staff on best practices for cleaning techniques and safety procedures.
- Oversaw inventory management of cleaning supplies and equipment ensuring availability and proper usage.
- Developed and implemented efficient cleaning schedules to optimise workflow and enhance team productivity.
- Collaborated with management to establish housekeeping policies and procedures that improved overall service delivery.
Delivery person
Abu Tariq SuperMarket
Abu Dhabi, United Arab Emirates
01.2008 - 06.2010
- Supported the store manager in the daily management and operations of the stores
- Communicated with the customers across the counter and provided them with the utilities of their choice
- Coordinated with the store accountant for accurate maintenance of the shop accounts
- Managed inventory of the store, kept track of the products gone out of stock and make arrangements for their replacement
- Performed duties as and when requested by the store manager
Delivery person
Al Nahar Stationery
Abu Dhabi
07.2005 - 12.2007
- Strong experience of handling sales and customer service activities of a retail store
- High patience backed with customer service attitude, and listening and convincing skills
- Skilled in conversing, guiding, providing purchase recommendation to customer
- Ability to handle general accounting work
- Excellent sense of responsibility with persuasive and negotiation abilities
- Ability to read market trends and provide suggestions to the management on stocking goods
- Self-motivated, dexterous, highly enthusiastic person and computer literate
- Maintaining a sufficient and regular stock of goods
- Delivered goods to customers in a timely manner ensuring satisfaction.
- Maintained accurate delivery logs for tracking purposes enhancing efficiency.
- Communicated with customers to confirm delivery details and address concerns.
- Operated delivery vehicle safely adhering to traffic regulations and company policies.
- Assisted with inventory management by reporting discrepancies and restocking supplies.
- Followed health and safety guidelines to ensure safe handling of products during deliveries.
Office Worker
Global plastic factory
Abu Dhabi
06.2003 - 05.2005
- Provide assistance to office management such as filing & scanning of documents in daily basis
- Assisting in daily basis with all client visitors
- Responsible in filing documents, incoming and outgoing documents distributing to the right person
- Manage contact lists and customer spreadsheets
- Delivering logistic request such a stationeries & groceries
- Responsibility housekeeping
Education
Secondary school certificate (SSC) - undefined
Uttar uttampur high school
Barisal, BangladeshSkills
- Good communication both Oral and written Skills
- Computer Skills-Microsoft word, Microsoft Excel
- Responsible for all the Tasks assigned
- Doing Works with Timely Manner
- Hard Working/Flexible and multitask
- Always willing to learn and adapt very fast
Knows languages
English
Arabic
Hindi
Urdu
Bangla
Declaration
I hope I met your requirements with the knowledge and experience mentioned above. I am looking forward to hearing from you if there is any position that may match my profile. Thank you.
Timeline
Housekeeping supervisor
InstaShop DMCC
10.2019 - Current
Housekeeping supervisor
National Health Insurance company -Dmcc
07.2014 - 09.2019
Delivery person
Abu Tariq SuperMarket
01.2008 - 06.2010
Delivery person
Al Nahar Stationery
07.2005 - 12.2007
Office Worker
Global plastic factory
06.2003 - 05.2005
Secondary school certificate (SSC) - undefined
Uttar uttampur high school