Summary
Overview
Work History
Education
Skills
Timeline
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Md Saif Khan

Md Saif Khan

Dubai

Summary

Results-driven professional with 5+ years of diverse experience across Travel & Tourism, Banking, Recruitment, and Customer Service. Currently working as a Sales Manager at Al Sahi International Travels, with a proven track record in sales management, hotel contracting, worldwide visas, inbound & outbound packages, excursions, and client acquisition. Previously gained strong expertise in financial product sales (credit cards & loans), US IT & healthcare talent acquisition, and customer support operations. Skilled in building long-term client relationships, achieving sales targets, and driving business growth in both B2B and B2C environments.

Overview

6
6
years of professional experience

Work History

Sales Manager

Al Sahi International Travels
Dubai
04.2025 - Current
  • Sales Manager:
  • Roles and Responsibilities:
  • • Lead sales operations across B2B & B2C travel services, including hotel bookings, contracts, visas, flights, and tour packages.
  • • Develop and maintain strong business relationships with corporate clients, travel agencies, and direct customers.
  • • Identify new opportunities in tourism, design competitive travel packages, and expand the company's market reach.
  • • Act as the key liaison with hotels, airlines, and service providers to secure the best rates and contracts.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%.
  • • Create and execute sales strategies to promote inbound & outbound packages, excursions, and activities.
  • Sales & Revenue Growth
  • • Achieve sales targets for hotel bookings, inbound & outbound packages, worldwide visas, and excursions.
  • • Negotiate hotel contracts and partnerships to maximize profitability.
  • • Upsell and cross-sell travel services (flights, transfers, tours, activities).
  • Client Relationship Management
  • • Handle inquiries, provide quotations, and close deals effectively.
  • • Maintain long-term client relationships to ensure repeat and referral business.
  • • Deliver excellent after-sales support and resolve issues promptly.
  • • Product & Package Development
  • • Design and promote inbound UAE tour packages, outbound holiday packages, and customized itineraries.
  • • Source and contract with hotels, transport providers, and tour operators.
  • • Develop excursion & activity packages tailored to different markets (Desert Safari, Cruise, Theme Parks, etc.).
  • Market Research & Strategy
  • • Monitor competitor offers and adjust pricing strategies accordingly.
  • • Identify new destinations, seasonal trends, and client preferences to design packages.
  • • Work with marketing teams on campaigns and promotions.
  • • Reporting & Business Development
  • • Prepare weekly/monthly sales and revenue reports for management.
  • • Attend travel exhibitions and trade shows to develop new business partnerships.
  • • Expand the client base for worldwide visa services, hotel bookings, and packages.

Sales Executive

Traveller's Choice Travel & Tourism L.L.C
Dubai
06.2024 - 03.2025

Traveler's Choice Travel and Tourism LLC is a premier travel agency dedicated to delivering exceptional travel experiences tailored to each client's needs. Specializing in both inbound and outbound tours, corporate travel solutions, and adventure packages, we prioritize personalized service and customer satisfaction. Our knowledgeable team offers assistance with visa applications and travel insurance, ensuring a seamless journey from start to finish. With a commitment to integrity, transparency, and a passion for travel, we strive to make every trip memorable, making us your trusted partner in exploring the world.

  • Managed sales operations, achieving over 10,000 AED in revenue in a single month through effective supply chain management of excursion tickets.
  • Cultivated strong client engagement with B2B partners, including travel agencies and tour operators, enhancing inbound excursion offerings and driving repeat business.
  • Developed and implemented targeted strategies that resulted in a 30% increase in overall sales by actively understanding and addressing client needs.
  • Delivered engaging presentations of travel packages, significantly improving partner satisfaction and fostering long-term relationships.
  • Collaborated with the marketing team to create promotional materials, increasing brand visibility and driving client engagement.
  • Analyzed sales data to monitor performance metrics and identify trends, enabling proactive adjustments to client strategies.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues, leading to high client retention rates.
  • Represented the company at trade shows and networking events, successfully expanding the business network and enhancing client engagement opportunities.
  • Traveller's Choice Travel and Tourism LLC is a premier travel agency dedicated to delivering exceptional travel experiences tailored to each client's needs. Specializing in both inbound and outbound tours, corporate travel solutions, and adventure packages, we prioritize personalized service and customer satisfaction. Our knowledgeable team offers assistance with visa applications and travel insurance, ensuring a seamless journey from start to finish. With a commitment to integrity, transparency, and a passion for travel, we strive to make every trip memorable, making us your trusted partner in exploring the world.

Sales Executive

Mabeaat (Hadaf Al Khaleej Commercial Services)
01.2024 - 05.2024
  • Sales Executive – Financial Products (Mashreq Bank – Credit Cards & Loans)
  • • Worked on behalf of Mashreq Bank, promoting a wide range of financial products including the Mashreq Neo, Cashback, Solitaire, Platinum Elite, and Noon Credit Cards, along with fresh personal loans and loan buyouts.
  • • Conducted cold calling and data calling to generate leads, pitch financial products, and convert prospects into active customers.
  • • Promoted Mashreq's limited-time offers, such as the AED 1000 welcome bonus for Neo Card users, and highlighted card-specific features to match customer needs.
  • Key Credit Card Features Promoted:
  • • Noon Credit Card
  • 5% cashback on spending at noon, NowNow, Sivvi, noon Food, noon Supermall, and Namshi
  • Up to 1% cashback on all other spends
  • No annual fee
  • • Cashback Credit Card
  • 5% cashback on UAE dining, 2% on non-AED spends, and up to 1% on other local spends
  • No annual fee
  • • Solitaire Credit Card
  • Mashreq Vantage reward points on every spend
  • Unlimited Fitness First access, valet parking, 50% off cinemas, airport transfers, global lounge access
  • • Platinum Elite Credit Card
  • Vantage reward points, complimentary Fitness First visits, cinema discounts, airport services, and worldwide lounge access
  • • Neo Credit Card
  • Digital-first onboarding
  • AED 1000 welcome bonus
  • Cashback benefits and lifestyle perks
  • • Specialized in converting existing loan holders through buyout offers and acquiring new loan and card customers.
  • • Handled the complete sales lifecycle, from lead generation to eligibility check, documentation, and final disbursal/activation.
  • • Consistently exceeded monthly sales targets, contributing to team KPIs and business growth.
  • • Maintained detailed CRM logs to track lead progress, customer interactions, and conversion ratios.
  • • Delivered personalized follow-up and support, building long-term relationships and generating referrals and repeat business.

Talent Acquisition Specialist

VBeyond Corporation
11.2021 - 11.2023

VBeyond Corporation is a diversity-focused global Recruitment Firm Founded in 2006 and Headquartered in Hillsborough, New Jersey, USA, with global presence in Canada, the UK, and India. We have 50+ customer bases across industry verticals - Technology & Digital, Life Sciences, Healthcare, Retail, CPG, Banking, and Financial Services. Our delivery includes Executive Search, Digital Hiring, Contract Hiring, and RPO.

  • Working as a Technical Recruiter for VBeyond Corporation, a US staffing & Recruitment Firm.
  • Specializes in high-volume delivery of Information Technology Professionals across a broad scope, including Client-Side/Server-Side Application & Software Development.
  • Experienced in working on US requirements and well-versed with tax terms and Visas.
  • Performs thorough phone and virtual screenings, evaluates candidates' compatibility with job requirements, negotiates pay rates, and generates highly detailed candidate summaries to present for hiring managers.
  • Giving on-the-job training to fresh joinees.
  • Responsible for END to END recruitment.
  • Worked on Tax terms like W2, C2C, and Visas like H1-B, GC, Citizen, and EADs.
  • Guides candidates throughout the hiring process to ensure a positive experience.
  • Recruited and hired candidates in state and out-of-state for contract, contract-to-hire, and permanent placements for all IT positions for multiple client companies.
  • Recruited for positions like (IT Applications, Finance/ Banking, Management & Healthcare domains): Java Developer, .NET Developer, IOS Developer, Android Developer, Automation Tester, Salesforce Developer, BI Developer, Bigdata Developer, Business Analyst, Project Manager, Product Owner, CC&B test lead, Python Developer, Mulesoft Developer and Service Now Developer.
  • VBeyond Corporation is a diversity-focused global Recruitment Firm Founded in 2006 and Headquartered in Hillsborough, New Jersey, USA, with global presence in Canada, the UK, and India. We have 50+ customer bases across industry verticals - Technology & Digital, Life Sciences, Healthcare, Retail, CPG, Banking, and Financial Services. Our delivery includes Executive Search, Digital Hiring, Contract Hiring, and RPO.

Executive

Startek
01.2020 - 11.2021
  • Working as an executive in one of the Premium process flipkart (Seller protection fund).
  • Passing the claims of the products of customers as per the product condition.
  • Managed approximately 200 emails and provided 200 resolutions per day from customers.
  • Sales and Business Development with a client (Flipkart).
  • Proven track record of driving sales and contributing to business growth through strategic collaboration with Flipkart.
  • Successfully managed and expanded seller partnerships.
  • Experienced in working with one of the Premium Clients, Flipkart (CareTouch).
  • Software Tools Used: SUV, Kartos, Avengers, Console, Salesforce, MS Excel.
  • Working as an executive in one of the Premium process flipkart (Seller protection fund).

Education

Bachelors of Technology - Computer Science Engineering

Ambalika Institute of Management & Technology
Mohanlal Ganj, Lucknow
09-2018

Skills

  • Sales expertise
  • Lead generation
  • B to B sales
  • Market research
  • Operations
  • Client Engagement
  • MS Excel
  • Client Relationship Management
  • Outsourcing
  • Relationship building
  • Resume screening
  • Boolean search
  • Candidate sourcing
  • Customer relationship management
  • Business development and planning
  • Business development
  • Relationship building and management
  • Social media marketing
  • Marketing

Timeline

Sales Manager

Al Sahi International Travels
04.2025 - Current

Sales Executive

Traveller's Choice Travel & Tourism L.L.C
06.2024 - 03.2025

Sales Executive

Mabeaat (Hadaf Al Khaleej Commercial Services)
01.2024 - 05.2024

Talent Acquisition Specialist

VBeyond Corporation
11.2021 - 11.2023

Executive

Startek
01.2020 - 11.2021

Bachelors of Technology - Computer Science Engineering

Ambalika Institute of Management & Technology
Md Saif Khan