MD TAUSIF
DUBAI
Summary
Dedicated hospitality professional with expertise in housekeeping and hotel operations. Specialises in customer service, team collaboration, and quality assurance, ensuring high cleanliness standards and positive guest experiences. Experienced in chemical handling, linen management, and inventory control. Completed a global student exchange programme and industrial internship, gaining insights into international hospitality practices and cross-departmental coordination.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Room Attendant
Marriott Hotels
DUBAI, UAE
08.2025 - Current
- Cleaned guest rooms and changed linen to high standards.
- Maintained high standards of cleanliness and hygiene in guest rooms, following strict protocols.
- Worked efficiently under tight schedules to prepare rooms for new guests timely.
- Replenished room supplies such as toiletries, linens, and minibar items promptly.
- Stocked and maintained work trolleys and cupboards with required supplies for daily shifts.
- Adapted cleaning techniques for different room types and guest preferences.
- Used specific cleaning products in each guest room as per company procedures.
- Informed supervisors after cleaning to avail completed rooms for guest check-ins.
- Reported any damages or maintenance issues in guest rooms to the maintenance team immediately.
- Collaborated with the housekeeping team to share best practices and improve efficiency.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Welcomed guests, provided answers to questions and anticipated service needs.
- Ordered housekeeping supplies and guest toiletries, meeting service demands.
Room Attendant
WYNDHAM HOTEL
DUBAI, UAE
05.2024 - 05.2025
- Cleaned and prepared guest rooms to meet hotel standards, enhancing overall guest stays. Completed stay-over and check-out cleaning across key areas, improving turnaround quality. Made beds and replaced linens, towels, and amenities to increase guest comfort. Supported positive guest experiences by maintaining hygiene in rooms and public areas. Improved readiness for arrivals by replenishing linen and housekeeping supplies on time. Protected guest and colleague wellbeing by following safe chemical and equipment procedures. Reduced service delays by reporting maintenance issues and room discrepancies promptly. Boosted service pace during busy periods by supporting housekeeping to meet timings. Strengthened service quality by learning housekeeping operations, teamwork, and guest standards.
- Cleaned and prepared guest rooms to meet hotel standards, enhancing overall guest stays.Completed stay-over and check-out cleaning across key areas, improving turnaround quality.Made beds and replaced linens, towels, and amenities to increase guest comfort.Supported positive guest experiences by maintaining hygiene in rooms and public areas.Improved readiness for arrivals by replenishing linen and housekeeping supplies on time.Protected guest and colleague wellbeing by following safe chemical and equipment procedures.Reduced service delays by reporting maintenance issues and room discrepancies promptly.Boosted service pace during busy periods by supporting housekeeping to meet timings.Strengthened service quality by learning housekeeping operations, teamwork, and guest standards.
- Maintained a neat and organised linen trolley to ensure efficient access to supplies.
- Vacuumed, dusted and polished furniture in common areas, including corridors and lift entrances.
GLOBAL STUDENT EXCHANGE PROGRAME
SYNERGY UNIVERSITY
MOSCOW, RUSSIA
11.2023 - 12.2023
- Shadowed international hospitality routines during exchange activities and guest learning sessions to gain insight into best practices. Supported multicultural shifts by applying varied service methods in practice. Coordinated cross-cultural conversations between students and hospitality professionals to enhance mutual understanding and collaboration. Refined communication and teamwork skills while adapting to diverse practical tasks in multicultural environments. Observed Russian tourism and hospitality workflows during cultural immersion visits. Developed confidence in international communication through regular interactions with diverse groups. in international communication through frequent exchange interactions.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
HOTEL OPERATION INTERN
HYATT REGENCY KOLKATA
KOLKATA, INDIA
10.2022 - 03.2023
- Completed 6-month industrial internship across multiple hotel departments, gaining hands-on experience in daily operations. Assisted with daily operations in Front Office, Housekeeping, Food & Beverage and other operational areas. Supported guest service activities, applying professional standards for guest interaction to enhance guest satisfaction. Assisted teams with daily departmental tasks while following hotel SOPs and safety standards. Gained practical knowledge of hotel operations, teamwork, communication and service quality. Developed understanding of coordination between hotel departments, facilitating smoother operations and improved communication.
- Observed office staff performing daily tasks to learn workflow and responsibilities.
- Maintained organised and updated file systems for easy staff use.
- Contributed to project management tasks, tracking progress and coordinating with team members for timely completion.
Education
BACHELOR IN HOSPITALITY MANAGEMENT - BACHELORS IN HOSPITALITY AND TOURISM STUDIES
INTERNATIONAL SCHOOL OF HOSPITALITY MANAGEMENT
KOLKATA INDIA01-2024
Skills
- Chemical handling
- Quality assurance
- Linen management
- Stock inventory control
- Maintenance reports
- Time management
- Problem solving
- Hospitality expertise
- Guest needs anticipation
- Customer service
- Team collaboration
- Guest-Focused attitude
- Communication
- English language proficiency
- Keen eye for detail
- Respect for property
Languages
English
First Language
Hindi
Proficient
C2
Arabic
Beginner
A1
Timeline
Room Attendant
Marriott Hotels
08.2025 - Current
Room Attendant
WYNDHAM HOTEL
05.2024 - 05.2025
GLOBAL STUDENT EXCHANGE PROGRAME
SYNERGY UNIVERSITY
11.2023 - 12.2023
HOTEL OPERATION INTERN
HYATT REGENCY KOLKATA
10.2022 - 03.2023
BACHELOR IN HOSPITALITY MANAGEMENT - BACHELORS IN HOSPITALITY AND TOURISM STUDIES
INTERNATIONAL SCHOOL OF HOSPITALITY MANAGEMENT