Mohamed Abdul Kader
Dubai,United Arab Emirates
Summary
Results-oriented SaaS professional with a decade of experience in B2B sales, key account management, and customer success, particularly within the hospitality and retail sectors. Demonstrated success in driving revenue through strategic selling, impactful product demonstrations, and efficient CRM-based pipeline management. Expert at cultivating strong relationships with key decision-makers, negotiating complex contracts, and delivering customized solutions aligned with client goals. Highly collaborative, with a focus on seamless project execution, continuous product enhancement, and delivering long-term value to clients.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
BUSINESS DEVELOPMENT KEY ACCOUNT MANAGER
HASHMATO
Dubai, UAE
11.2023 - 05.2025
- Spearheaded sales initiatives, resulting in a 60% year-over-year revenue increase.
- Consistently surpassed monthly sales targets through strategic client outreach and diligent follow-up.
- Managed pipeline and sales activities using CRM tools to boost efficiency.
- Led client presentations and product demonstrations, effectively communicating value propositions to accelerate decision-making and drive conversions.
- Developed and delivered persuasive proposals tailored to client needs, supporting successful contract negotiations.
- Drove revenue growth by strategically identifying cross-sell and upsell opportunities, enhancing customer value and maximizing account potential.
- Regularly collaborated with the product team to relay customer feedback and influence product enhancements, ensuring solutions aligned with user needs and improved overall satisfaction.
- Collaborated closely with technical teams to ensure smooth project handovers and successful post-sale delivery.
- Played a key role in the successful delivery of multiple projects, enhancing client satisfaction and encouraging repeat business.
- Cultivated and maintained strong relationships with key decision-makers, gaining deep insight into business priorities and influencing long-term strategic partnerships.
- Ensured timely renewal payments by proactively managing contract timelines, maintaining regular client communication, and resolving billing issues promptly.
CHANNEL PARTNER MANAGER
HASHMATO
India
10.2020 - 10.2023
- Spearheaded partner enablement across the GCC, driving strategic business planning and comprehensive solutions to align with key prospects' priorities.
- Recruit new channel partners and onboard them effectively to expand market reach.
- Fostered close collaboration with partners, providing pivotal support to secure significant accounts.
- Collaborate with marketing teams to create channel partner enablement tools and resources.
- Conduct regular business reviews with channel partners to assess performance and identify opportunities.
- Provide ongoing training and support to channel partners on product offerings and sales techniques.
- Negotiate and manage contracts and agreements with channel partners.
- Analyze market trends and competitor activity to inform channel strategy adjustments.
- Coordinate with cross-functional teams to ensure partner and customer satisfaction.
SENIOR BUSINESS CONSULTANT
HASHMATO
India
08.2018 - 09.2020
- Seasoned Business and Technology Consultant with a proven track record of successful project delivery.
- Expert in engaging with Upper Management to articulate risks, challenges, and avenues for enhancement.
- Spearheaded significant upgrades to established software systems, driving innovation and efficiency.
- Led cross-functional teams to drive business process improvements and increase operational efficiency.
- Managed client relationships, ensuring high satisfaction and retention through exceptional service delivery.
BUSINESS CONSULTANT
HASHMATO
India
08.2015 - 07.2018
- An integral member of the founding team, with in-depth expertise in the Restaurant and Retail sectors.
- Spearheaded customer upgrades through the implementation of cutting-edge SaaS solutions.
- Successfully expanded Hashmato's client base from inception to over 1,000 satisfied customers.
- Prepare and deliver compelling presentations to communicate findings and persuade key decision-makers.
Education
Master of Business Administration - Logistics Management
Alagappa University
India 05.2015 - 05.2017
Bachelor of Commerce - Corporate Secretaryship
The New College
Chennai, India 06.2010 - 05.2013
Skills
- Key account management
- Product demonstration
- B2B Sales
- On-time project delivery
- Customer relations expertise
- Exceptional problem solver
- Contractor negotiation skill
- CRM
- Cross Functional Collaboration
- Strategic Thinking
Languages
English
Fluent
Tamil
Native
Hindi
Upper intermediate
Urdu
Upper intermediate
Timeline
BUSINESS DEVELOPMENT KEY ACCOUNT MANAGER
HASHMATO
11.2023 - 05.2025
CHANNEL PARTNER MANAGER
HASHMATO
10.2020 - 10.2023
SENIOR BUSINESS CONSULTANT
HASHMATO
08.2018 - 09.2020
BUSINESS CONSULTANT
HASHMATO
08.2015 - 07.2018
Master of Business Administration - Logistics Management
Alagappa University
05.2015 - 05.2017
Bachelor of Commerce - Corporate Secretaryship
The New College
06.2010 - 05.2013
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