Md Abdur Rahman Rahman
Ajman
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
17
17
years of professional experience
14
14
years of post-secondary education
Work history
Hadar tailoring and embroidery garments LLC
Al Snaya Garments Embroidery LLC
Ajman, UAE
01.2019 - 04.2025
- Carried out day-to-day duties accurately and efficiently.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Oversaw daily operations to achieve high productivity levels.
- Developed and implemented sales processes, improved overall efficiency of the team.
- Led team to exceed sales targets through inspirational leadership and robust training programmes.
- Facilitated product training sessions for increased staff knowledge and confidence in selling products.
- Managed key accounts for enhanced customer relations and retention.
- Involved in recruiting process for new hires; ensured right fit for the organisation thereby reducing attrition rate.
- Conducted market research to identify potential leads, resulting in significant increase in client base.
- Established strong relationships with stakeholders through regular communication and feedback sessions.
- Organised regular client meetings; strengthened relationships effectively managed client expectations.
- Contributed to business growth with innovative sales approaches.
- Increased customer satisfaction by implementing tailored sales strategies.
- Negotiated contracts with suppliers that resulted in cost savings for the company.
- Oversaw planning and execution of targeted sales and marketing strategies.
- Developed marketing plans to support department strategies.
- Supported front-line sales teams with well-coordinated administrative operations.
Manager
FS Fashion
Dhaka, Bangladesh
01.2008 - 12.2012
- Coordinated cross-departmental collaboration for improved workflow
- Implemented cost reduction measures, reduced overhead expenses.
- Identified growth opportunities through comprehensive market research.
- Led performance reviews, identified areas for improvement.
- Delegated tasks efficiently to maximise productivity.
- Cultivated strong relationships with clients to secure repeat business.
- Secured new business opportunities with successful networking event.
- Facilitated staff training, resulting in better customer service.
- Developed accurate sales forecasts for improved strategic planning.
- Delivered high-quality products to increase customer satisfaction.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team
Education
Master of Business Administration - HRM
Asian University of Bangladesh
Bangladesh 01.1999 - 12.2005
Master of Business Administration - HRM
Asian University of Bangladesh
Bangladesh 01.1999 - 12.2005
Skills
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
- Public Relations
- Inventory management
- Quality Assurance
- Upselling
- Marketing
Languages
English
Fluent
Affiliations
- Playing Badminton, watching news,
Timeline
Hadar tailoring and embroidery garments LLC
Al Snaya Garments Embroidery LLC
01.2019 - 04.2025
Manager
FS Fashion
01.2008 - 12.2012
Master of Business Administration - HRM
Asian University of Bangladesh
01.1999 - 12.2005
Master of Business Administration - HRM
Asian University of Bangladesh
01.1999 - 12.2005
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