Md Asif Jamil
City Manager - Operations
BurJuman, Dubai
Summary
Knowledgeable City Manager successful at promoting city interests, improving operations and maximizing the effectiveness of different cities. Well-versed in current trends, strategies and technological options. Looking for a long-term position focused on making a clear and lasting impact on operations.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
City Manager- Operations
Plus Health Tech
8 2023 - 03.2024
- Joined Bengaluru team again to help organization profitable in next quarter
- Reduced Operations Manpower cost from 19lacs to 9.8 lacs in first month itself and increased profit by streamlining operations
- Managing team size of 65+ members and reported on key performance metrics to VP and Co- founders
- Managed financial resources responsibly, resulting in balanced budgets and cost savings for the city
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
City Manager- Operations
Plus Health Tech
08.2022 - 08.2023
- Build City from Scratch. Represented AYU Health Hyderabad in front of National media partners along with Co-founders
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Oversaw over 45+ personnel working in multiple areas. Cluster Managers, Operations Manager, Key Accounts Manager, TLs and Executives(Direct and Indirect Reporting)
- Increased (Blended take rate from 14% to 19.2%- IPD, 9% to 14%- Diagnostics, and 0% to 10%- OPD) and OPD to IPD conversion from 7% to 37% Online and from 67% to 89% Offline business and diagnostics conversion from 37% to 68% for same month.
- Maintained City NPS above 83+ for both OPD and IPD.
Cluster Manager- Operations
Plus Health Tech
11.2021 - 08.2022
- Oversaw over 70 executives, 13 TLs and 3 Cluster Managers working across hospitals in Bengaluru
- Increased diagnostics from 3L to 20L in span of 4 months
- Started with 46 L per month to increasing surgeries business to 1.18 Cr per month
Assistant Manager - Operations
Quikr India
09.2019 - 11.2021
- Led team of 175+ members across Logistics, Warehouse Management, Post Sales support
- Optimized Cost per Location by (INR 610/- to INR 358/-Bangalore) and (INR 1355/- to INR 945/-) PAN India
- Increased same month delivery percentage from 50% to 70%(Bangalore) and 39% to 65% (PAN India)
- Increased NPS from 6 to 49 in (Bangalore) and -10 to 42 (PAN India)
- Introduced and well executed same time delivery and Installation across PAN India
Operations Manager
Apple One Manpower Recruiters & Tourism LLC
04.2019 - 09.2019
- Identified and implemented man-power supply & resource management opportunities and increased quality of customer service
Inventory Control Manager
Zero Effort Technologies Private Limited
08.2018 - 03.2019
- Identified and implemented supply chain improvement opportunities such as (vehicle management, resource management, schedule planning etc.
- Reduced operating budget by 50% and mishaps by 5% by implementing new policies and procedures.
- Created and managed departmental budget of 30 lakhs.
Planning Head
Zero Effort Technologies Private Limited
05.2017 - 07.2018
- Oversaw training and on-boarding process for all newly hired employees within Logistics Department.
- Supported department of 125 employees, answering questions and providing mentoring.
- Actively pursued personal learning and development opportunities.
Planning Executive
Zero Effort Technologies Private Limited
10.2016 - 04.2017
- Excellent root planning, location tracking and coordination for timely delivery of products.
- Superb vehicle management to achieve 100% Shipment delivery record for month of October.
- Supported Chief Operating Officer with daily operational functions.
Logistics Executive
Instakart Logistics Flipkart
04.2014 - 07.2016
- Recheck sorting of team's shipments.
- Scan all shipments Out for Delivery according to their related routes, prepare and print run-sheets.
- Balance couriers' load considering both pickups and deliveries.
Education
MBA - Operations Management
Subharti University
12.2020 - 12.2022
Bachelor of Commerce - Accounting And Business Management
Shobhit University
06.2012 - 05.2015
Skills
Hiring and terminations
Strategic planning
Budget preparation
Critical thinking skills
Supply Chain Management
Staff Management
Flexible and Adaptable
Accomplishments
- Earned "Best leader" Award, twice in 2018 and 2019.
- Finalized key business project on Take Rates.
- Launched 3 cities in a span of 4 months in Plus Health tech.
- Pan India Loyalty Card scheme introduction and execution for repeat business and starting a different source for revenue.
Additional Information
Passport No: P1265408
Visa Type : Tourism (60 days)
Date of Entry: 30th June 2024
Visa Valid Until : 29th August 2024
Timeline
City Manager- Operations
Plus Health Tech
08.2022 - 08.2023
Cluster Manager- Operations
Plus Health Tech
11.2021 - 08.2022
MBA - Operations Management
Subharti University
12.2020 - 12.2022
Assistant Manager - Operations
Quikr India
09.2019 - 11.2021
Operations Manager
Apple One Manpower Recruiters & Tourism LLC
04.2019 - 09.2019
Inventory Control Manager
Zero Effort Technologies Private Limited
08.2018 - 03.2019
Planning Head
Zero Effort Technologies Private Limited
05.2017 - 07.2018
Planning Executive
Zero Effort Technologies Private Limited
10.2016 - 04.2017
Logistics Executive
Instakart Logistics Flipkart
04.2014 - 07.2016
Bachelor of Commerce - Accounting And Business Management
Shobhit University
06.2012 - 05.2015
City Manager- Operations
Plus Health Tech
8 2023 - 03.2024
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