MD Bayejid Rahman
Hospitality Attendent
Dubai
Summary
Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Room Attendant
Paramount Hotel
Dubai
07.2021 - Current
- Responded to guest requests for assistance, toiletries and personal care items.
- Maintained inventory of items that were placed in each guest room.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
- Assisted guests by furnishing information and directions to casino, gift shop and dining areas.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
Education
Secondary School Certificate - Business Studies
Naghosh High School
Magura Bangladesh 01.2015 - 02.2019
Skills
Problem-solving skills
Timeline
Room Attendant
Paramount Hotel
07.2021 - Current
Secondary School Certificate - Business Studies
Naghosh High School
01.2015 - 02.2019
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