MD FAHIM ISLAM
DUBAI,UAE
Summary
Dedicated professional with a strong focus on quality assurance and customer satisfaction. Demonstrates expertise in maintenance tasks, efficient time management, and multi-tasking mastery. Possesses comprehensive knowledge of cleaning products, including eco-friendly chemicals, and excels in recycling procedures. Committed to maintaining high standards and promoting a positive attitude while leading teams effectively.
Reliable and dedicated professional ready to lead housekeeping teams with precision and care. Excels in managing schedules and resolving conflicts, ensuring high standards of cleanliness and organisation. Committed to creating spotless and welcoming environment for guests and staff.
Experienced professional with focus on leading housekeeping teams to maintain high standards of cleanliness and guest satisfaction. Achieves consistent results through strong organisational skills, attention to detail, and effective team management. Utilises proactive approach to problem-solving and exceptional communication abilities to enhance operational efficiency.
Dependable Housekeeping Team Leader with knack for leading teams to achieve spotless results and high guest satisfaction. Excel in training staff, maintaining standards, and solving problems swiftly. Boosted team morale and streamlined operations, ensuring top-notch cleanliness and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Housekeeping team leader
tamani marina hotel and hotel apartment
Dubai
08.2023 - Current
- Ensured pristine conditions throughout hotel by supervising daily cleaning tasks.
- Promoted a positive work environment through open communication channels leading to increased staff morale.
- Provided excellent customer service to resolve any complaints or concerns swiftly.
- Coordinated laundry operations, ensuring fresh linens available at all times.
- Refined staff training methods to enhance overall performance levels.
- Conducted regular performance evaluations for continuous growth of team members.
- Delegated tasks efficiently amongst team members, optimising productivity levels.
- Led team in deep cleaning procedures, resulting in a more inviting environment for guests.
- Achieved high cleanliness standards with introduction of detailed checklists to team.
- Promptly addressed any maintenance issues noticed during routine checks, increasing guest comfort.
- Facilitated clear communication between housekeeping staff and front desk personnel, enhancing teamwork across departments.
- Actioned customer feedback to improve satisfaction ratings.
- Responded quickly to customer requests for linen, towel and toiletry replacements.
- Kept well-stocked cleaning supplies to meet establishment housekeeping requirements.
- Supplied minibars with beverage and snack replenishments.
Room attendant
tamani marina hotel and hotel apartment
Dubai, uae
07.2021 - Current
- Enhanced ambience in guest rooms, creating a comfortable environment.
- Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.
- Ensured high standards of hygiene by regularly sanitising all areas.
- Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
- Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
- Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
- Improved customer experience with attentively addressing their needs.
- Prepared trolleys efficiently each morning, ensuring readiness for shift start.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Provided detailed room service for the comfort of guests.
- Assisted with laundry operations to maintain fresh linen supply.
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Delivered extra linen and toiletries to meet guest needs.
- Trained new room attendants on company policies and cleaning procedures.
- Reported maintenance issues for prompt resolution.
- Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
- Cleared dust and debris from building sites.
Education
High School Diploma - Science
Morjal K.M.B. High School
Narsingdi,Dhaka 05/2011 - 04/2016
Intermediate - Science
Sabuj Pahar Degre College
08/2016 - 03/2018
Skills
- Maintenance task knowledge
- Linen changeover speed
- Product usage understanding
- Time efficiency management
- Furniture dusting competence
- Quality assurance focus
- Knowledge of eco-friendly chemicals
- Customer satisfaction orientation
- High standards maintenance
- Multi-Tasking mastery
- Knowledge of cleaning products
- Positive attitude promotion
- Recycling procedures understanding
- Strong leadership
Languages
English
Advanced
C1
Hindi
Fluent
A1
bangla
Fluent
A1
Affiliations
- Football,Cricket,Gardening
Certification
January 2024 I am getting front of the house award and certificate from my hotel management team
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Timeline
Housekeeping team leader
tamani marina hotel and hotel apartment
08.2023 - Current
Room attendant
tamani marina hotel and hotel apartment
07.2021 - Current
High School Diploma - Science
Morjal K.M.B. High School
05/2011 - 04/2016
Intermediate - Science
Sabuj Pahar Degre College
08/2016 - 03/2018
Similar Profiles
Mahmoud SaadMahmoud Saad
Information Technology Manager at Tamani Marina Hotel & ApartmentsInformation Technology Manager at Tamani Marina Hotel & Apartments
Sleiter José Peña ToroSleiter José Peña Toro
Camarero at ETT KEYJOBS (Hotel Marina, MayManta, Hotel Gallery, Tribut, Me Barcelona, Moxy, Bar Xiroi)Camarero at ETT KEYJOBS (Hotel Marina, MayManta, Hotel Gallery, Tribut, Me Barcelona, Moxy, Bar Xiroi)
Roma Flor BuenaobraRoma Flor Buenaobra
Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)Sales Executive at EMAAR Residences Dubai Marina (formerly known as Address Dubai Marina Hotel)
Nadeem SyedNadeem Syed
Camp Supervisor at Mabani steels LLCCamp Supervisor at Mabani steels LLC
Pooja ShettyPooja Shetty
Airport Manager at Air IndiaAirport Manager at Air India