Md. Ismail Hossain
Al Satwa,Dubai
Summary
To enter a well-reputed and emerging organization in a suitable position for an opportunity to learn, grow and eventually take greater responsibilities. To faces the challenge of the time and to gain experience for a successful career.
Professional Office Assistant with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
4
4
years of professional experience
Work History
Collection Agent & Office Assistant
Faithful Real Estate LLC
03.2024 - Current
- Collect the rent
- Coordinate with Management
- Reconciled debtor accounts regularly by verifying payments made against outstanding balances as well as resolving discrepancies when necessary.
- Managed approximately 25 incoming calls emails per day from customers and Local Real Estate Company.
- Welcoming Guest and serve Entertainment at Reception and Office other staffs
Salesperson
Number One Real Estate
01.2021 - 02.2024
- Worked to build relationships with customers and built potential for additional Renting the Company Retail Flat.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Managed approximately 25 incoming calls, emails per day from Customers and local Real Estate.
Education
M.S.S - Sociology
National University of Bangladesh
Dhaka, Bangladesh01.2011
B.S.S - Sociology
National University Of Bangladesh
Dhaka , Bangladesh01.2010
Skills
- MS-Office
- Communication Skills
- Customer Service
- Credit and collections
- Collections best practices
- Customer research
- Call center experience
- Debt recovery
Personal Information
- Date of Birth: 10/20/87
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Married
Languageefficiency
- Good verbal and written proficiency in English.
- Good verbal proficiency in Hindi.
Travelling
Once I have free time I like to travel new places to enrich my Historical knowledge .
Timeline
Collection Agent & Office Assistant
Faithful Real Estate LLC
03.2024 - Current
Salesperson
Number One Real Estate
01.2021 - 02.2024
M.S.S - Sociology
National University of Bangladesh
B.S.S - Sociology
National University Of Bangladesh
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