Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hi, I’m
MD SHUAIB NAZEER K O
Sharjah,United Arab Emirates
Summary
Overview
2
years of professional experience
3
years of post-secondary education
Work History
Beteccad Industries FZCSharjah, UAE
Sales and customer service representative
02.2023 - Current
Job overview
- Collaborated with the team to meet monthly sales targets.
- Delivered accurate cost estimates for large-scale construction projects.
- Co-operated closely with logistics department to ensure timely deliveries.
- Maintained meticulous records of all estimations for future reference and analysis.
- Streamlined estimation processes to improve efficiency and accuracy.
- Managed daily sales operations to achieve business objectives.
- Resolved customer complaints, ensuring their satisfaction with products or services.
- Participated in regular staff meetings, contributing ideas for improved customer experience.
- Offered technical support, leading to enhanced user experience.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
HAPPY LOCATEBengaluru, India
Sales and customer service representative
10.2022 - 11.2023
Job overview
- Stayed aware of latest industry trends, tailoring sales tactics accordingly.
- Collaborated with the team to meet monthly sales targets.
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Co-operated closely with logistics department to ensure timely deliveries.
- Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Championed cross-selling initiatives to maximise sales volume and profit margins.
- Established strong relationships with key industry players to expand business reach.
- Provided excellent customer service via phone and email correspondence.
- Reduced customer complaints by implementing effective CRM strategies.
Education
C. ABDUL HAKEEM COLLEGE Chennai / India
Bachelor Of Computer Application from Computer Applications
07.2016 - 05.2019
University Overview
Skills
- Customer Service
- Salesforce CRM
- Report generation
- Closing sales
- Attention to Detail
- Call center experience
- Complaint handling
- Client service
Languages
English
Advanced
Tamil
Native
Hindi
Native
Urdu
Native
Affiliations
Affiliations
- Travelling
- Photoshoot
- Badminton
Accomplishments
Accomplishments
Badminton Champion Zonal Level
Timeline
Sales and customer service representative
Beteccad Industries FZC
02.2023 - Current
Sales and customer service representative
HAPPY LOCATE
10.2022 - 11.2023
C. ABDUL HAKEEM COLLEGE
Bachelor Of Computer Application from Computer Applications
07.2016 - 05.2019
Similar Profiles
Md Zulfiqur AlamMd Zulfiqur Alam
Manager International Sales at Petromax Grease & Lubricants Industries FZCManager International Sales at Petromax Grease & Lubricants Industries FZC
Arjun MeppurathArjun Meppurath
Project Engineer at TREND INDUSTRIES FZCProject Engineer at TREND INDUSTRIES FZC
MAE ANN DELOS SANTOSMAE ANN DELOS SANTOS
Admin Specialist at Handelot FzcAdmin Specialist at Handelot Fzc