Md.Yousuf Ali
Dubai,United Arab Emirates
Summary
To obtain a challenging position with a progressive organization where I can utilize my experiences and skills in order to provide the best kind of service that the brand has promised for its valued guests.
Overview
14
14
years of professional experience
Work history
Senior housekeeping supervisor
Grand Millennium Hotel Dubai
Dubai, United Arab Emirates
02.2023 - Current
- Leading the daily operations of the Housekeeping department and providing support to the Room Attendants and supervisors.
- Assist with training and hiring of new team members.
- Collaborate with the Maintenance department for any rooms to be renovated or PPM.
- Maintain close working relationship with other departments especially Front Office, Food & Beverage and Spa.
- Inspect rooms and provide ongoing feedback to the team.
- Check and maintain adequate level of OS&E request replenishment as required.
- Ensure the correct handling of lost and found in accordance with Hotel procedures.
- Provide leadership that inspires and engages the team to do their best every day.
- Ensuring all guest comments and complaints are acted upon promptly.
- Assist the team to ensure that all goals are met on a daily basis.
- Assist with scheduling of staff.
- Ensure room standards are maintained.
- Create action plans and update departmental progress-based guest and employee feedback.
- Help to prepare work schedules to ensure all jobs are covered in assigned areas.
Assistant housekeeping manager
Global Sports Event Qatar 2022 Managed by Accor
Doha
02.2022 - 01.2023
Housekeeping supervisor
Grand Millennium Hotel Dubai
Dubai
07.2021 - 02.2022
Housekeeping supervisor
Royal continental Hotels & suites
Dubai
02.2020 - 06.2021
Housekeeping supervisor
Lotus Down Town Metro Hotel Apartment
Dubai
09.2013 - 09.2019
Room attendant
Lotus Down Town Metro Hotel Apartment
Dubai
12.2012 - 09.2013
Education
Opera system
Grand Millennium Hotel Dubai
Dubai, United Arab Emirates 07.2021 -
Hotelogix system
The Living Adventure By Accor
Doha, Qatar 04.2022 - 05.2022
WINHMS system
Royal continental suites
Dubai, United Arab Emirates 02.2020 - 04.2020
IDS system
Lotus Down Town Metro Hotel Apartment
Dubai, United Arab Emirates 10.2012 - 12.2012
Role of Manager
Grand Millennium Hotel Dubai
Dubai, United Arab Emirates 06.2023 -
Train the trainer
The Living Adventure By Accor
Doha, Qatar 10.2022 - 10.2022
Basic first aid & CPR
The Living Adventure By Accor
Doha, Qatar 09.2022 - 09.2022
Fire sefty
Al Salam fire sefty training L.L.C
Dubai, United Arab Emirates 09.2020 -
Intermediate - undefined
Barura Shaheed Smriti Govt. College
Cumilla, Bangladesh 12.2009 -
Skills
- Empathetic leader with the ability to work with and inspire a diverse team
- Service focused
- Previous experience in Housekeeping leadership a strong preference
- Ability to lead by example
- Flexible schedule including working on weekends
- Strong communication skills
- Detail oriented with the ability to work well under pressure
- MOTHER TONGUE(S): Bengali
- OTHER LANGUAGE(S): English, Hindi
- Microsoft office
- Outlook
- Google Drive
Websites
Timeline
Role of Manager
Grand Millennium Hotel Dubai
06.2023 -
Senior housekeeping supervisor
Grand Millennium Hotel Dubai
02.2023 - Current
Train the trainer
The Living Adventure By Accor
10.2022 - 10.2022
Basic first aid & CPR
The Living Adventure By Accor
09.2022 - 09.2022
Hotelogix system
The Living Adventure By Accor
04.2022 - 05.2022
Assistant housekeeping manager
Global Sports Event Qatar 2022 Managed by Accor
02.2022 - 01.2023
Housekeeping supervisor
Grand Millennium Hotel Dubai
07.2021 - 02.2022
Opera system
Grand Millennium Hotel Dubai
07.2021 -
Fire sefty
Al Salam fire sefty training L.L.C
09.2020 -
Housekeeping supervisor
Royal continental Hotels & suites
02.2020 - 06.2021
WINHMS system
Royal continental suites
02.2020 - 04.2020
Housekeeping supervisor
Lotus Down Town Metro Hotel Apartment
09.2013 - 09.2019
Room attendant
Lotus Down Town Metro Hotel Apartment
12.2012 - 09.2013
IDS system
Lotus Down Town Metro Hotel Apartment
10.2012 - 12.2012
Intermediate - undefined
Barura Shaheed Smriti Govt. College
12.2009 -