MECHIE EBEO PILPINOSAS
Dubai,UAE
Summary
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients. Demonstrate strong communication and multitasking abilities, cash handling, and sales support, with a basic proficiency in Arabic. Committed to enhancing patient experiences through effective time management and customer service skills.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Receptionist
doctor fatin feridun orthodontic and dental center
Khalifa City A
02.2024 - 09.2025
Receptionist
doctor fatin feridun orthodontic and dental center
Khalifa City A
02.2024 - 09.2025
Receptionist
Ocean Dental and Orthodontic Center
Abu Dhabi
05.2018 - 02.2024
- Registers new patients and updates existing patient and insurance details.
- Organized and maintained patient files, ensuring confidentiality and regulatory compliance.
- Check insurance eligibility of the patient in order to determine the coverage and inform them of policy status.
- Managed the front desk, answered calls, greeted patients, and scheduled appointments.
- Check in patients, verifying and updating patient information.
- Confirm next day’s appointments according to protocol and patient’s preferences.
- Coordinated with medical and administrative teams to ensure smooth office operations.
- Collect payment from patients at the time of treatment.
- Improved patient retention by maintaining consistent follow-up and communication practices.
- Prepares financial treatment plans and present plan options to patient at end of their appointments.
Receptionist
Ocean Dental and Orthodontic Center
Abu Dhabi
05.2018 - 02.2024
- Registers new patients and updates existing patient and insurance details.
- Organized and maintained patient files, ensuring confidentiality and regulatory compliance.
- Check insurance eligibility of the patient in order to determine the coverage and inform them of policy status.
- Managed the front desk, answered calls, greeted patients, and scheduled appointments.
- Check in patients, verifying and updating patient information.
- Confirm next day’s appointments according to protocol and patient’s preferences.
- Coordinated with medical and administrative teams to ensure smooth office operations.
- Collect payment from patients at the time of treatment.
- Improved patient retention by maintaining consistent follow-up and communication practices.
- Prepares financial treatment plans and present plan options to patient at end of their appointments.
ATTENDANT
Elite Elderly and Disabled Residential (Baby Care)
Dubai
01.2016 - 01.2018
- Implementing daily routines
- Bathing and Changing diaper for baby
- Preparing meals and snack for the baby
- Planning and supervising rest, bed and nap times
- Preparing bottles for babies and care for feeding equipment
- Reading to and with the baby
- Tidying baby’s bedroom and play area
- Doing light housework and running errands
ATTENDANT
Elite Elderly and Disabled Residential (Baby Care)
Dubai
01.2016 - 01.2018
- Implementing daily routines
- Bathing and Changing diaper for baby
- Preparing meals and snack for the baby
- Planning and supervising rest, bed and nap times
- Preparing bottles for babies and care for feeding equipment
- Reading to and with the baby
- Tidying baby’s bedroom and play area
- Doing light housework and running errands
Sales Associates / Cashier
San Doony Fashion
Dubai
01.2013 - 01.2015
- Arrange and display merchandise to promote sales.
- Provide good after sales and report on the sale of the product.
- Maintains relationship with customer by providing information about the brands and recommending new arrival items.
- Managed the cash register, processed payments, and handled customer transactions.
- Issue receipts, refunds, credits, or change due to customer.
Sales Associates / Cashier
San Doony Fashion
Dubai
01.2013 - 01.2015
- Arrange and display merchandise to promote sales.
- Provide good after sales and report on the sale of the product.
- Maintains relationship with customer by providing information about the brands and recommending new arrival items.
- Managed the cash register, processed payments, and handled customer transactions.
- Issue receipts, refunds, credits, or change due to customer.
Dietitian
King Khaled General Hospital, Al Wagaiah Co. LLC
Hafar Al Bhatin
01.2008 - 01.2010
- One who plans and directs the preparation and services of modified diets prescribed by the physician.
- Monitoring food distribution that meals are delivered to the correct recipients and that guidelines such as those special diets are followed.
- Receiving admissions from different wards through telephone calls.
Dietitian
King Khaled General Hospital, Al Wagaiah Co. LLC
Hafar Al Bhatin
01.2008 - 01.2010
- One who plans and directs the preparation and services of modified diets prescribed by the physician.
- Monitoring food distribution that meals are delivered to the correct recipients and that guidelines such as those special diets are followed.
- Receiving admissions from different wards through telephone calls.
Education
CAREGIVING CERTIFICATE -
Pinoy Orient MTC Program
ABU DHABI, UAE 09.2021 - 03.2022
Midwifery - undefined
Elisa R. Ochoa Memorial Northern Mindanao School of Midwifery
PhilippinesBS - Accountancy
University of Mindanao
Philippines 01.1998 - 01.2000
Skills
- Time management
- Patient care
- Customer service
- Appointment scheduling
- Front office management
- Healthcare administration
- Patient record management
- Strong communication
- Multitasking
- Cash handling
- Sales support
- Computer literacy
Timeline
Receptionist
doctor fatin feridun orthodontic and dental center
02.2024 - 09.2025
Receptionist
doctor fatin feridun orthodontic and dental center
02.2024 - 09.2025
CAREGIVING CERTIFICATE -
Pinoy Orient MTC Program
09.2021 - 03.2022
Receptionist
Ocean Dental and Orthodontic Center
05.2018 - 02.2024
Receptionist
Ocean Dental and Orthodontic Center
05.2018 - 02.2024
ATTENDANT
Elite Elderly and Disabled Residential (Baby Care)
01.2016 - 01.2018
ATTENDANT
Elite Elderly and Disabled Residential (Baby Care)
01.2016 - 01.2018
Sales Associates / Cashier
San Doony Fashion
01.2013 - 01.2015
Sales Associates / Cashier
San Doony Fashion
01.2013 - 01.2015
Dietitian
King Khaled General Hospital, Al Wagaiah Co. LLC
01.2008 - 01.2010
Dietitian
King Khaled General Hospital, Al Wagaiah Co. LLC
01.2008 - 01.2010
BS - Accountancy
University of Mindanao
01.1998 - 01.2000
Midwifery - undefined
Elisa R. Ochoa Memorial Northern Mindanao School of Midwifery